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Information Technology Services News

Microsoft Teams Change: Document Editing

Effective immediately, Microsoft has implemented a temporary change to accommodate new growth and demand during these unprecedented times. Affecting all students, staff and faculty using Teams, this change is a temporary adjustment to Office document behavior within Microsoft Teams. See below for more information:
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Zoombombing Solutions

With the necessary shift to Zoom instruction during CoVid-19 containment resulting in almost 7,000 Zoom meetings and close to 53,000 participants on the first day of classes yesterday, we are seeing instances of Zoombombing, or individuals joining an open meeting and disrupting the class by sharing their screens.

While support teams explore options to resolve this with the least interruption to teaching and learning needs, course instructors and schedulers can follow one of the two simple steps in the Knowledge Base article linked below to disable screen sharing for participants during Zoom sessions. » More …

Potential Information Security Threats related to CoVid-19 situation.

Washington State University is experiencing increased risk of information security threats due to malicious actors taking advantage of the CoVid-19 situation. Washington State Chief Information Officer James Weaver shared the following information regarding a new phishing email threat that is based on people’s fears surrounding the coronavirus.

Please share this information with fellow WSU staff, faculty, and students in your areas. Also, please forward any instances of emails received that reference the coronavirus to abuse@wsu.edu. Standard security practices should continue to be followed, including never clicking on links within emails from unknown sources.

Thank you,
ITS Communications Team

More Multi-Factor Authentication is on the way—but why?

Multi-Factor Authentication (MFA) will be required at login for more WSU applications, including Blackboard, Adobe, Cougar Card, Zoom and others, beginning at 6 a.m. on March 16. Users should check with local technical support for any department-specific applications that may be affected.

Why MFA?

It may be easy for some users to wonder why additional security measures are needed when they rarely see that their accounts are under attack. However, on the front line of cyber security at WSU, where Information Technology Services (ITS) prevents nearly 1,000 accounts per month from password-related cyber assaults, things aren’t so quiet.

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Potential Information Security Threats related to coronavirus outbreak

Good Afternoon,
State CIO James Weaver shared the information located at the bottom of this message thread regarding a new phishing email threat that is based on fears surrounding the coronavirus.

Please share this information with fellow staff, faculty, and students in your areas. Encourage everyone to forward any instances of emails received that reference the coronavirus to abuse@wsu.edu. We also want to reiterate that recipients should never click on links within emails from unknown sources.

Thank you,
ITS Communications Team

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MyWSU Access Change

ITS maintenance from 9pm to midnight on Sunday, May 12. When complete, myWSU, Blackboard Learn and other applications will require a new authentication account. Visit its.wsu.edu/okta for more information, or go to activate.wsu.edu to set up your new password and password recovery preferences.

Washington State University