News

ITS Virtual Infrastructure Upgrades, 3/1

Please see the following scheduled Information Technology Services (ITS) change process below: Date: Friday, March 1, 2024 Start Time: 4 a.m.End Time: 8 a.m. The following work is being completed: ITS will apply code upgrades […]

DNS Security Maintenance, 2/21

ITS applied a HOTFIX to the various Bluecat DNS/DHCP appliances on Wednesday, Feb. 22, starting at 8 p.m., to correct several CVEs. For Pullman and Everett, no outage is expected. […]

Add Subnet for WSU Spokane to AD Sites and Services, 2/23

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Friday, Feb. 23, 2024 Start Time: 8 p.m.End Time: 11:59 p.m. The following work is being completed: The active directory sites and […]

Upgrade Tier 1 SCCM, 2/28

Please see the following Information Technology Services (ITS) notice: Date: Wednesday, Feb. 28, 2024 Start time: 8 p.m. End time: 11:59 p.m. The following work is being completed: Upgrading the Tier 1 SCCM service  […]

Cortex XDR Agent Update

A new version of the Cortex XDR agent (8.3.0) has been released and Information Technology Services (ITS) has set the following update schedule: Monday, Feb. 19: Test Group A Monday, […]

myWSU Outage, 2/25

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Sunday, Feb. 25, 2024 Start Time: 6 a.m.End Time: 11 a.m. The following work is being completed: ITS’ support vendor will be […]

February 2024 Windows Patches

Please see the following Information Technology Services (ITS) notice: Date: Thursday, Feb. 15, 2024 Start Time: 6 p.m.End Time: 11:59 p.m. The following work is being completed: Installation of Windows patches for Tier 1 servers. […]

VoIP Infrastructure and Server Maintenance, 3/11 to 3/15

Please see the following scheduled Information Technology Services (ITS) maintenance process: Dates: March 11—15, 2024 Start Time: See schedule below.End Time: See schedule below. The following work is being completed: […]

Quarterly Network Maintenance, 3/10 to 3/19

Please see the following scheduled Information Technology Services (ITS) maintenance processes below. Dates: Sunday, March 10, 2024 – Tuesday, March 19, 2024 Start Time: Please see schedule below. End Time: […]

Change Freeze for Pullman DataCenter Firewall, 3/1–14

Please see the following scheduled Information Technology Services (ITS) maintenance process: Start Date: Friday, March 1, 2024Start Time: 8 a.m. on March 1 End Date: Thursday, March 14, 2024End Time: […]