Friday, Oct. 7, Pullman’s Information Technology Services (ITS) will host the annual Cyber-Security Awareness Summit from 9:30 a.m. to noon in the Compton Union Building’s (CUB) Butch’s Den.
Open to the public, the event will offer presentations by industry experts including Schweitzer Engineering Laboratories, Proofpoint, and Microsoft. WSU’s new Chief Information Security Officer (CISO), Michael Walters, will also offer a status update on the cybersecurity program at WSU.
The summit will wrap up with a panel Q&A session led by VP & CIO, Dr. Sasi Pillay.
Effective Sept. 30, all mainframe legacy reporting users will finalize transition to a new OBIEE data warehouse reporting process, and AIS mainframe access will be discontinued. This service change is in preparation for the AIS mainframe going offline permanently Oct. 31, replaced by Workday functionality as well as the new OBIEE data warehouse reporting.
Information Technology Services (ITS) has scheduled a systemwide myWSU service outage starting at 5 p.m. Friday, Sept. 30, until mid-afternoon on Sunday, Oct. 2 while transitioning myWSU to a new cloud host, Amazon Web Services (AWS).
AWS offers improved support of high-volume usage common during the start of the semester, as well as improved security, timely access to the most recent feature releases, and a bit of a new look thanks to the updated visual design of the Fluid User Interface.
Technical support of myWSU will also see improved system integrations, maintenance scheduling flexibility, ready access to the most recent security enhancements, and increased frequency of PeopleTools upgrades. Technical teams will reduce response time from weeks to minutes to change or scale up needed resources during those start of semester high traffic periods.
Because this transition will provide more frequent access to PeopleTools upgrades, the ITS technical team also plans to update PeopleTools to the latest version during the scheduled outage, improving security and gaining access to new features and tools immediately.
To ensure the myWSU outage minimally impacts academic and business users, representatives from departments across WSU coordinated the outage schedule to take place the final weekend of September.
Please see the following Information Technology Services (ITS) scheduled maintenance:
Start Date: Thursday, September 1, 2022 Start time: 7:00 PM 09/01/2022 End time: 11:59 PM 09/01/2022
The following work is being completed: Linux systems managed by Information Technology Services will be updated to include newly released patches. As part of these updates, individual systems may need to be rebooted.
Duration of impact: Services may be unavailable for several minutes as servers are rebooted. Those services using redundant servers to provide additional availability should expect no user impact.
All affected groups: Processes that use ITS Linux services, including smtp.wsu.edu, Shibboleth authentication, ITS monitoring (zabbix), Splunk services, and the University communications web servers (www.wsu.edu and others) may be impacted.
All processes affected: Processes that use ITS Linux services, including smtp.wsu.edu, Shibboleth authentication, ITS monitoring (zabbix), Splunk services, and the University communications web servers (www.wsu.edu and others) may be impacted.
Follow-up steps customers need to take: none.
For questions/assistance, contact: Issues should be routed through the Crimson Service Desk (email@example.com or 509-335-4357)
Please see the following 10th day change which temporarily affects access to myWSU:
Start Date: Friday, September 2, 2022 Start time: 6:00 PM 09/02/2022 End time: 9:00 PM 09/02/2022
The following work is being completed: Access to myWSU will be turned off while 10th day census data is collected from MyWSU.
Duration of impact: Maximum of 3 hours
All affected groups: myWSU users
All processes affected: Active user sessions will terminate by 6:15 pm, and any new users trying to log into myWSU during the census collection will be redirected to a myWSU Maintenance notification page.