News

Claude Access Guidance and AI Information Stewardship Agreement

Information Technology Services (ITS) has published three new WSU Knowledge Base articles that document Claude access, Claude Team administration, and the upcoming Okta single sign-on (SSO) enforcement. ITS has also […]

Exchange Server Security Update, 10/13 and 10/15

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Tuesday, Oct. 13, and Thursday, Oct. 15, 2026 Start Time: 8 p.m. each night End Time: 11:59 p.m. […]

ClearPass Server Upgrade, 10/8

Please see the following scheduled Information Technology Services (ITS) maintenance process: Start Date: Thursday, Oct. 8, 2026 Start Time: 10 p.m. End Date: Friday, Oct. 9, 2026 End Time: 4 […]

Read-Only Access for Jira and Confluence, 10/7 to 10/8

Please see the following scheduled Information Technology Services (ITS) maintenance process: Start Date: Wednesday, Oct. 7, 2026 Start Time: 5 p.m. End Date: Thursday, Oct. 8, 2026 End Time: 6 […]

myWSU Outage, 10/3

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Saturday, Oct. 3, 2026 Start Time: 5 a.m. End Time: 10 a.m. The following work is being completed: […]

Zoom and Outlook Calendar Sync Issue

Information Technology Services (ITS) has received reports of Zoom calendar sync issues linked to a legacy connection between Zoom and WSU Outlook calendars. Affected users may experience: Users can resolve […]

Gemini and Gemini Notebook at WSU

Two new Google tools are coming to WSU this October. All active faculty, staff and students will receive Gemini and Gemini Notebook licenses at no cost, opening new possibilities for learning, […]

Categories: General

MatLab Network License Upgrade, 9/30

Please see the following scheduled Information Technology Services (ITS) maintenance: Date: Sept. 30, 2026 Start time: 8 p.m. End time: 9 p.m. The following work is being completed: ITS will […]

Upgrade Tier 1 SCCM, 9/23

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Thursday, Sept. 23, 2026 Start Time: 8 p.m. End Time: 11:59 p.m. The following work is being completed: ITS is upgrading the […]

End of Support for Windows Server 2016 and Windows 10

Please see the following scheduled Microsoft change: Date: Please refer to the schedule below. The following work is being completed: The following legacy Windows products will reach end of support […]