News

Jira Maintenance, 3/22

Please see the following scheduled Information Technology Services (ITS) maintenance process: Start Date: Friday, March 22, 2024Start Time: 8:00 p.m. End Date: Sunday, March 24, 2024End Time: 8:00 a.m. The […]

Retire WSU MIM/PAM Portal, 4/2

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Tuesday, April 2, 2024 Start Time: 8 p.m.End Time: 11:59 p.m. The following work is being completed: The PAM.WSU.EDU Portal will be retired on April 2 at approximately […]

Confluence Outage, 3/19

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Tuesday, March 19, 2024 Start Time: 8 p.m.End Time: 11:59 p.m. The following work is being completed: ITS is applying a security […]

GlobalProtect VPN Bug for WSU Windows Users

After Information Technology Services (ITS) upgraded the Pullman Border firewall on Monday, March 11, some WSU Windows users are disconnected after a short period of time with a pop-up that […]

Install Hotfix for Tier 1 SCCM, 3/20

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Wednesday, March 20, 2024 Start time: 5 a.m.End time: 8 a.m. The following work is being completed: Install recent hotfix for the Tier 1 SCCM […]

Help Desk Tools Service Account Password Change, 3/20

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Wednesday, March 20, 2024 Start Time: 8 p.m.End Time: 11:59 p.m. The following work is being completed: ITS is setting a new […]

Pronoun Feature Available for Outlook and Teams Profile Card

Offering a more personalized and inclusive communication experience for Washington State University faculty, staff, and students, Microsoft 365 now allows for the addition of preferred pronouns on the Microsoft Teams […]

March 2024 Windows Patches

Please see the following Information Technology Services (ITS) notice: Date: Thursday, March 14. 2024 Start Time: 6 p.m.End Time: 11:59 p.m. The following work is being completed: Installation of Windows patches for Tier 1 […]

Replace Production Exchange SSL Certificate, 3/12

Please see the following scheduled Information Technology Services (ITS) maintenance: Date: Tuesday, March 12, 2024 Start Time: 8 p.m.           End Time: 10 p.m. The following work is being completed: Renew and […]

March 2024 Linux Production Patching

Please see the following scheduled Information Technology Services (ITS) change process below: Date: March 7, 2024 Start Time: 7:00 p.m.End Time: 11:59 p.m. The following work is being completed: Linux […]