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Information Technology Services

Maintenance

  • myWSU Maintenance for November

    Enterprise Systems is planning maintenance activities within our myWSU environments during the month of November. These maintenance windows will be to apply PUM 07 into our Campus Solutions environments, install critical security patches into all myWSU environments and to install a updates into the myWSU Portal and EPM environments.

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News

  • Cyber-Security Awareness Summit at WSU

    As part of October’s National Cyber-Security Awareness Month, Information Technology Services (ITS) hosted its second Cyber-Security Awareness Summit Oct. 25 in the new Elson S. Floyd Cultural Center with livestreaming to Spokane, Vancouver, and Tri-Cities campuses.

    Cyber-security is a critical topic for the WSU community. WSU’s Information Security Services (ISS) team, housed within ITS, faces daily attacks on WSU’s systems and data through direct assault, email phishing attacks, and more. In fiscal year 2017 over 650 million malicious actions detected, or 1.8 million per day.

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  • WSU Network Connectivity Disruption

    Pullman, Wash.-According to Tony Opheim, Sr. Associate Vice President for Information Technology Services, WSU Pullman experienced severe network connectivity disruption on both Oct. 17 and 18, 2017.  The network service disruptions took place between 1:30 pm and 4:24 pm on Tuesday, Oct. 17, and from approximately 1:18pm until 2:59pm on Wednesday, Oct. 18.

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  • Keynote Speaker at ITS’ Cyber-Security Awareness Summit

    Agnes Kirk, the state of Washington’s CISO, is responsible for establishing and leading the strategic direction of cyber-security for the state of Washington.

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  • Join ITS each weekday in October for a new Hacktober trivia question

    Use your WSU email address to be entered into weekly drawings for WSU gear, and also into the monthly prize drawing for two Kindle Fire HD 8’s.

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INFORMATION TECHNOLOGY SERVICES
INFORMATION TECHNOLOGY SERVICES

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NEWS

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Cyber-Security Awareness Summit at WSU
As part of October’s National Cyber-Security Awareness Month, Information Technology Services (ITS) hosted its second Cyber-Security Awareness Summit Oct. 25 in the new Elson S. Floyd Cultural Center with livestreaming to Spokane, Vancouver, and Tri-Cities campuses. Cyber-security is a critical topic for the WSU community. WSU’s Information Security Services (ISS) team, housed within ITS, faces daily attacks on WSU’s systems and data through direct assault, email phishing attacks, and more. In fiscal year 2017 over 650 million malicious actions detected, or 1.8 million per day. Agnes Kirk, the state’s Chief Information Security Officer, kicked off the day with her keynote address highlighting that Information Security is a team sport and the need for all of us to engage in cyber-security. In a message often repeated at WSU, Kirk reminded attendees, “Don’t click on links. Go to that url yourself…the sophistication of malware is tremendous.” Additional industry experts continued to share best practices and trends in data security throughout the daylong event, encouraging attendees to enhance cyber-knowledge, join the cyber-security career field, and always be diligent regarding cyber risks while avoiding a culture of fear. ISS reminds us all: When you receive a suspicious email, err on the side of caution. Forward every email to abuse@wsu.edu. The staff who manage this email account are quick to let you know the steps taken to shut down any malicious activity. As the state CISO pointed out, our data is valuable. We are the commodity, so it is up to all of us to engage thoughtfully and with great care. For more information on information technology and security topics, visit its.wsu.edu.
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