Crimson Service Desk
Information Technology Services
Alert Banner
For student technical support
Crimson Service Desk will be available for student technical support needs Sunday, August 18 from 2pm to 11pm. Please contact them via phone (509)335-4357, email crimsonservicedesk@wsu.edu or web crimsonservicedesk.wsu.edu
Most Visited Services
Crimson Service Desk
Crimson Service desk is a self-service portal that provides immediate answers both during and after hours.
Additional Student Services
Third Party Access
Students can choose to share their university information with their parent or guardians through “Third Party Access.”
Additional Visitor Services
Cougar Manager
Cougar Manager is the premier solution for electronic student employee time card management across many WSU campuses.
Additional Faculty/Staff Services
SSL VPN
The SSL VPN service provides encrypted access to various resources such as administrative systems and applications.
Additional Faculty/Staff Services
Zoom
Zoom is a video conferencing service that allows you to conduct video meeting using any device with an internet connection.
Additional Faculty/Staff Services
Service Catalog
At ITS, our service catalog is an organized collection of IT related services that can be performed by, for, or within an enterprise.
Additional Services
Current Projects
WSU Mobile
WSU Mobile provides fast access to key ingredients for student success, something every student can appreciate. Mobile-friendly resources available to access through the app include Blackboard and myWSU, as well as apps and links such as GET, Navigate Student (formerly Guide), WSU Athletics, and more.
Okta
WSU leverages Okta to provide Single Sign-on (SSO) services as well as user account self-service. The SSO service is currently used for myWSU, Blackboard Learn as well as many departmental and enterprise applications. More applications are planned to migrate to Okta SSO in the upcoming year including Office 365 and Workday.
Matlab
Information Technology Services (ITS) is excited to announce that through the partnership of numerous academic and business areas, Washington State University signed an agreement with MathWorks, effective August 20, that provides access for all our students, faculty, and staff across WSU to MATLAB, Simulink, and certain supporting products.