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Maintenance

  • myWSU Maintenance Planned for April

    Enterprise Systems has scheduled maintenance on our myWSU environments during the month of April. The maintenance activities sill include the installation of PUM 08 updates, year round Pell patches and a database patch update.

    Complete details on this maintenance and all maintenance activities can be found by clicking the Read Story link below.

    Read Story

News

  • Enhancements for myWSU

    myWSU Student pages will be transitioning to the Student Fluid User Interface June 1, 2018

     After the successfully upgrade of myWSU to Campus Solution 9.2 last summer, the Enterprise Systems team has been focused on leverage that new version to be able to design and deliver a new look to the student pages within myWSU.  The new look is called the Student Fluid User Interface and allows for a streamlined presentation of student information within a series of intuitively named tiles.

    Read Story
  • Cyber-Security Awareness Summit at WSU

    As part of October’s National Cyber-Security Awareness Month, Information Technology Services (ITS) hosted its second Cyber-Security Awareness Summit Oct. 25 in the new Elson S. Floyd Cultural Center with livestreaming to Spokane, Vancouver, and Tri-Cities campuses.

    Cyber-security is a critical topic for the WSU community. WSU’s Information Security Services (ISS) team, housed within ITS, faces daily attacks on WSU’s systems and data through direct assault, email phishing attacks, and more. In fiscal year 2017 over 650 million malicious actions detected, or 1.8 million per day.

    Read Story
  • WSU Network Connectivity Disruption

    Pullman, Wash.-According to Tony Opheim, Sr. Associate Vice President for Information Technology Services, WSU Pullman experienced severe network connectivity disruption on both Oct. 17 and 18, 2017.  The network service disruptions took place between 1:30 pm and 4:24 pm on Tuesday, Oct. 17, and from approximately 1:18pm until 2:59pm on Wednesday, Oct. 18.

    Read Story
  • Keynote Speaker at ITS’ Cyber-Security Awareness Summit

    Agnes Kirk, the state of Washington’s CISO, is responsible for establishing and leading the strategic direction of cyber-security for the state of Washington.

    Read Story
  • Join ITS each weekday in October for a new Hacktober trivia question

    Use your WSU email address to be entered into weekly drawings for WSU gear, and also into the monthly prize drawing for two Kindle Fire HD 8’s.

    Read Story
INFORMATION TECHNOLOGY SERVICES
INFORMATION TECHNOLOGY SERVICES

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NEWS

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myWSU Maintenance Planned for April
Enterprise Systems has scheduled maintenance on our myWSU environments during the month of April. The maintenance activities sill include the installation of PUM 08 updates, year round Pell patches and a database patch update. Complete details on this maintenance and all maintenance activities can be found by clicking the Read Story link below.
myWSU Maintenance on Campus Solutions – Sunday April 15th from 2 am until 6 am
  • Oracle Managed Cloud Services will perform maintenance actions on our myWSU system to address the slowness issues experienced this past week. The updates will be applied on Sunday April 15th starting at 2 am and lasting until 6 am. Access to myWSU will be available during this  maintenance window, but end users will experience unexpected results and not all pages will display or access may not be available during the maintenance window. Access will be back to normal after the completion of the maintenance.
myWSU Maintenance on all environments – Saturday April 21st from 7 pm until 3 am Sunday April 22nd
  • Oracle Managed Cloud Services will perform maintenance on the mas storage device that hosts our myWSU environments. This maintenance will begin on Saturday April 21st  at 7 pm and last until 3 am Sunday April 22nd.  Access to myWSU will still be available but this maintenance will create short access interruptions (30 seconds to a few minutes) and users would just need to log back in if they get disconnected.
myWSU Maintenance on Campus Solutions – Saturday April 28st from 2 am until 7 am
  • Oracle Managed Cloud Services will install the quarterly updates within PUM 08, three Financial Aid patches to address Year Round Pell awards and a database update. This installation will be completed on Saturday April 28th starting at 2 am and lasting until 7 am. Access to myWSU will be available during this  maintenance window, but end users will experience unexpected results and not all pages will display or access may not be available during the maintenance window. Access will be back to normal after the completion of the maintenance.
 
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