Information Security Services (ISS) at Washington State University (WSU) consists of two teams: Security Operations Center (SOC) and Governance, Risk, and Compliance (GRC).
The SOC team works around the clock to protect the data resources of students, faculty, and staff, as well as protecting the confidentiality, integrity, and availability of information important to the university’s mission. These processes are completed through management and monitoring of numerous industry-best security applications and tools. This group also monitors WSU’s firstname.lastname@example.org customer support email that assists with community questions regarding the safety of emails and attachments.
The GRC team assists in mitigating security risks to information technology assets at WSU, improves the security of system and network services, implements proactive risk management, and enforces crisis and security incident management. This team provides security and risk assessments, evaluating the security controls within an information system to determine the controls are implemented correctly, operating as intended, and producing the desired outcome. The GRC group also provides on-demand security consulting for WSU business units.
For a comprehensive list of all provided services, please view ITS’ Service Catalog.