Our Mission & Vision
Information Technology Services (ITS) is dedicated to providing innovative and reliable technology that supports the academic, research, and administrative needs of our diverse community
Our mission is to empower faculty, staff, and students with accessible technology and systems, excellent customer support, and secure solutions which advance knowledge in a rapidly changing world.
Our vision is to be a leading IT organization within the land grant public university sector, known for our commitment to collaboration, excellence and innovation. We strive to create a culture of continuous improvement, seamlessly integrating technology into all aspects of campus life from teaching and learning to research and administration.
To achieve this vision, we will focus on the following areas:
- Infrastructure and Security: Ensure that our IT infrastructure is secure, reliable, and adaptive, supporting the ever-expanding needs of the community.
- Data Management and Analytics: Develop and implement data management and analytics solutions which enable informed decision-making, that supports student success.
- User Experience: Enhance the user experience by providing intuitive, responsive, accessible technology tools and resources for all members of our community.
- Technology Integration: Incorporate technology into all aspects of campus life, from teaching and learning to research and administration, to create a seamless, integrated technology ecosystem supporting collaboration and innovation.
- Continuous Improvement: Foster a culture of continuous improvement by regularly reviewing and updating our IT strategies and plans, and by seeking feedback and input from stakeholders across the university.
By dedicating our efforts to mastering these key areas, we ensure that ITS meets the evolving needs of our community and grows into a leading IT organization within the land grant public university sector.
Our Values
We prioritize transparency and partnership to enhance the educational and business experience. As part of our commitment, we live out these values:
- Respect: consideration and acceptance of all differences and capabilities
- Personal integrity: behaviors and actions align with our personal values, principles, and ethics which are focused on transparency and accountability
- Collaboration: working together as equals across the system to facilitate excellence in all areas
- Inclusiveness: equitable access to opportunities and resources for all individuals, regardless of their background, identity, or circumstances
- Responsiveness: quick, reliable, positive action in support of customer needs
- Empowerment: equipping the community with technology tools and support to meet academic and business goals
- Creativity: exploring innovation through technologies and partnerships