Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Tuesday, July 2, 2024
Start Time: 8 p.m.
End Time: 9 p.m.
The following work is being completed: ITS will replace the certificates on the WSU Clearpass Radius servers for WSU Wireless.
All affected groups: WSU Wireless users
Duration of impact for all locations: Impact will be up to 5 minutes as the Cert is replaced on all Clearpass servers, but the entire maintenance window is reserved.
Follow up steps customers need to take: The simplest client scenario is no user interaction. Some clients will require user acceptance of the new certificate for the wireless network or will provide a prompt asking if they expect this wireless network in this location. In this situation, some clients will typically ask the customer to press an “Accept”, “Connect”, or “OK” dialog. This may, or may not, be accompanied by some information about the certificate, radius server, and wireless connection.
Questions? Please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or via phone at 509-335-4357.