Confluence Upgrade, 6/20

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Thursday, June 20, 2024

Start Time: 1 p.m.
End Time: 5 p.m.

The following work is being completed: ITS is upgrading Confluence to address security and bug fixes.

All affected groups: WSU Confluence users

All affected processes: WSU Confluence users could see a re-authentication redirects as traffic fails over between node 1 and 2. This should not require any user interaction unless the user’s Okta session is expired.

Duration of impact: Although no outage is expected, the cluster will be running on one node at a time during the patching process, which increases the risk of an outage.

Necessary follow up steps: None

Questions? Please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357.