News

myWSU Outage, 12/2

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Saturday, Dec. 2, 2023 Start Time: 5:00 a.m.End Time: 8:00 a.m. The following work is being completed: ITS’ support vendor will be […]

Organization Configuration Change for EarlyOutreach Domain

Please see the following scheduled Information Technology Services (ITS) maintenance: Date: Tuesday, Nov. 21, 2023                         Start Time: 8 p.m.End Time: 10 p.m. The following work is being completed: Changes needed […]

Tier 0 ECA Server Replacements

Please see the following Information Technology Services notice: Date:  Friday, Dec. 1, 2023 – Sunday, Dec. 3, 2023 Start Time: 8 p.m.End Time: Midnight The following work is being completed: Replacement of servers […]

Security Update for Exchange, November 2023

Please see the following scheduled Information Technology Services (ITS) maintenance process: Date: Tuesday, Nov. 21, 2023 – Wednesday, Nov. 22, 2023 Start Time: 8 p.m.End Time: 10 p.m. The following work is being completed: Microsoft has […]

Confluence 8.5 Upgrade, 12/8

On Friday, Dec. 8, Information Technology Services (ITS) will upgrade Confluence to the Long Term Support release 8.5. Upgrading will enable a number of features detailed on Atlassian’s release notes page. […]

November 2023 Patches

Please see the following Information Technology Services notice: Date:  11/16/2023 Start Time: 6 p.m. End Time: Midnight The following work is being completed:  Installation of Windows patches for Tier 1 servers  All affected groups:  […]

Cortex XDR Agent 8.2.0 Update

A new Cortex XDR agent version has been released (8.2.0). Information Technology Services (ITS) will push out the update to test groups and production groups on the following schedule: Monday, […]

ITS Site License Permanent Change

Due to unforeseen issues, this maintenance has been rescheduled to Dec. 6. Please see the following Information Technology Services notice: Date:  Wednesday, Nov. 15, 2023 Start time:  8:00 p.m.End time:  […]

Privileged Access Management (MIMPAM) Maintenance, 11/9 – 11/12

Please see the following scheduled Information Technology Services (ITS) maintenance process: Dates: Thursday, Nov. 9, 2023 – Sunday, Nov. 12, 2023 Start Time: 8:00 p.m. End Time: 11:59 p.m. The following work is being […]