Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Monday, July 15, 2024
Start Time: 8 p.m.
End Time: 11:59 p.m.
The following work is being completed: ITS is replacing the Pullman Core switches due to aging infrastructure. This work will involve Pullman Border and Pullman Campus/DataCenter firewall failovers.
All affected groups: WSU Pullman
All affected processes: Internet and VoIP phone connectivity. The firewall failovers will cause a one- to two-second delay in traffic each time, possibly affecting very sensitive jobs.
Duration of impact: Intermittent network/internet outages are expected throughout the maintenance window, but the entire maintenance window is reserved for this work.
Follow up steps customers need to take: If VoIP phones do not return to service after the maintenance window, please reboot the phone.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.