Jira and Confluence Outage, 5/10 to 5/12

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Start Date: Friday, May 10, 2024

Start Time: 8:00 p.m.

End Date: Sunday, May 12, 2024

End Time: 8:00 a.m.

The following work is being completed: ITS is patching Jira to version 9.4.19 and Confluence to version 8.5.8. These updates will fix several security issues for both services. During this maintenance window, Jira and Confluence will be inaccessible.

All affected groups: WSU Jira and Confluence users

All affected processes: Access to Jira and Confluence will be unavailable during the maintenance window. Following the completion of this maintenance, WSU Atlassian users will see minor changes to the look, feel, and function of Jira and Confluence due to the new software versions the services will run.

Duration of impact: 36 hours

Necessary follow up steps: None

Questions?  If there are any questions or concerns regarding this upcoming change, please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.