New OneDrive Storage Limit, Feb. 1

New Data Storage Limit for OneDrive
On Thursday, Feb. 1, 2024, Microsoft is implementing a new OneDrive 100 GB storage limit for the majority of WSU faculty, staff, and students who are included in the general WSU Microsoft A1 type of user license. This change will be in place for the entire university through June 30, 2024.

For a complete list of FAQs about this change, please visit the WSU Knowledge Base.

OneDrive storage is the only data storage affected; email storage is not included in this change.

Pay Attention to Microsoft Notifications
The new storage limit may affect WSU users who continue to increase their data storage. When this data storage cap is applied starting Feb. 1, Microsoft will notify WSU users when they reach 90% of the 100 GB limit.

Use Caution
Please do not use links in email to login to OneDrive; malicious actors will often use email to try and gain access to your credentials. If you are unsure of a link related to OneDrive, you can always use a search engine to find the OneDrive login page or the onedrive.com URL for access.

What Happens at 100 GB Storage?
When users reach 100 GB of OneDrive storage, the ability to upload or add data to OneDrive will be affected.

Future Microsoft Services
Information Technology Services (ITS) is working closely with Microsoft on contract renewals anticipated to be ready this summer. Additional communication will be provided once more information becomes available.

Protecting Your Data Assets
ITS recommends against editing files, modifying documents, and recommends caution when moving stored information in OneDrive when you get near the 100 GB OneDrive data storage limit, as this can result in accidental data or document loss.

If a decision is made to move data, please verify a successful local copy of any files are in place prior to any deletions from OneDrive.

View Your OneDrive Storage Metrics
WSU users can view their current OneDrive storage usage online:

  1. Log in to your WSU email account using a web browser.
  2. Click on the Office 365 app button in the top left corner.
  3. Select the OneDrive icon.
  4. Click the Settings (gear) icon.
  5. Click OneDrive settings.
  6. Click More Settings.
  7. Select Storage Metrics.

ITS encourages WSU students, staff, and faculty reach out to local IT support staff or the Crimson Service Desk via email at crimsonservicedesk@wsu.edu
or phone at 509-335-4357 for assistance.