Please see the following Information Technology Services (ITS) scheduled maintenance:
Multiple Dates: Monday, March 14 and Tuesday, March 15
Start Times: See schedule below
End Times: See schedule below
The following work is being completed: ITS is upgrading Palo Alto firewalls on the below schedule:
Monday, March 14 – 8:00PM – 11:00PM
- Pullman DataCenter
- Yakima Border
Tuesday, March 15 – 8:00PM – 11:00PM
- Pullman Border
- iReach Border
Duration of impact for all locations: Although no service interruptions are expected, the upgrade involves two failovers between the active and passive firewalls, which will cause a one- to two-second delay in traffic each time.
All processes affected: The failovers will cause a one- to two-second delay in traffic each time, possibly affecting very sensitive jobs.
Follow up steps customers need to take: None
For questions/assistance, contact: Crimson Service Desk by phone at (509) 335-4357, email at crimsonservicedesk@wsu.edu, or visit https://its.wsu.edu/csd/