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Information Technology Services

Annual Report

Sasi K. Pillay, Ph.D, Vice President & Chief Information Officer WSU

Sasi K. Pillay, Ph.D.
Vice President & Chief Information Officer
Information Technology Services
Washington State University
Phone: 509.335.5423
PO Box 641222 Pullman, WA 99164-1222

Letter from the CIO

Another year has come and gone, and at Information Technology Services (ITS), our employees have made major strides at addressing the mission of WSU. By focusing on the four themes of WSU’s strategic plan and the Drive to 25, ITS has made major improvements with respect to improving services, access to services, helping improve student outcomes and their experience in accessing services.

There were several notable accomplishments; however, this report highlights only several. Many of these accomplishments were made possible only because our hard-working staff in ITS collaborated with several organizations across WSU, such as Student Affairs, Provost’s Office, Office of Research, Academic Outreach and Innovation, to name a few.

As you can see, we are constantly looking at providing services that are not only cost-effective, easy to use, but also enhance individual and group productivity. We are doing all this while improving IT Security. We are also working on better delivery of services through mobile devices whenever possible. You will see how we are achieving these by looking through this annual report.

Please provide any comments and feedback that you have to Jacqueline Southwick, Information Technology Services.

Sasi K. Pillay, Ph.D. Vice President & Chief Information Officer ITS

Washington State University