Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Wednesday, March 20, 2024
Start time: 5 a.m.
End time: 8 a.m.
The following work is being completed: Install recent hotfix for the Tier 1 SCCM service
All affected groups: Tier 1 SCCM services
All affected processes: ITS Tier 1 SCCM will be down during the change window, which means Tier 1 server patching and app installs will be offline.
Follow up steps customers need to take: If necessary, please create a ticket to Crimson Service Desk via email at crimsonservicedesk@wsu.edu for rebuilding Tier 1 USB imaging sticks.
Contact: Please call Data Center Operations at 509-335-0404