Please see the following scheduled Information Technology Services (ITS) maintenance processes below.
Dates: Sunday, March 10, 2024 – Tuesday, March 19, 2024
Start Time: Please see schedule below.
End Time: Please see schedule below.
The following work is being completed: ITS is implementing a quarterly network infrastructure upgrade process to address security and bug fixes. This quarter’s updates will be more extensive than previous quarterly network maintenance efforts.
Network service interruptions are expected during the bolded and starred maintenance windows listed below:
| Category | Time | 10-Mar Sunday | 11-Mar Monday | 12-Mar Tuesday | 13-Mar Wednesday | 14-Mar Thursday | 19-Mar Tuesday |
|---|---|---|---|---|---|---|---|
| Access Layer Switches (Campus) | 10 p.m. – 6 a.m. (Overnight starting on day listed) | Holland Dist** | FSHN Dist**, Sloan Dist** | ITB Dist** | Neill Dist** | ||
| Access Layer Switches (Resnet) | 4 a.m. – 6 a.m. | Group 1** | Group 2** | Group 3** | |||
| APs | 4 a.m. – 6 a.m. | APs** | |||||
| Firewall Operating System | 4 a.m. – 6 a.m. | Spokane**, Pullman Border** | Pullman Campus** | ||||
| Service Accounts | 8 p.m. – 10 p.m. | All sites | |||||
| Additional Work Being Completed – NETWORK/INTERNET OUTAGES EXPECTED | 8 p.m. – 11 p.m. | WSU TriCities Core Replacement and Secondary Border Router Installation** | WSU Pullman DataCenter Network Migration to Different Hardware** | WSU Vancouver Core Replacement** |
**List of all buildings fed from each Dist (distribution) and ResNet groupings is available below.**
All affected groups: WSU System
All processes affected: Internet and VoIP phone connectivity.
Duration of impact for all locations: While network/internet outages during the highlighted maintenance windows above are not expected to exceed 15-30 minutes, the entire maintenance windows are reserved for this work.
Follow up steps customers need to take: If VoIP phones do not return to service after a maintenance window, please reboot the phone.
All affected buildings (please scroll horizontally to view complete table):
| Downstream of ITB Dist | Downstream of FSHN Dist. | Downstream of Neill Dist | Downstream of Sloan Dist | Downstream of Holland Dist | Downstream of ResNet Dist |
|---|---|---|---|---|---|
| BohlerAdd_0011A | BioTech_0836 | FulmerBldgs_0003 | ALBROOK_0071 | PhysicalED_0096 | WSU-owned apartments |
| FrenchAd_0092 | LewisAlumni_0138 | ADBF_0807A | ASIS_FW_SIGNAGE | JohnsonTWR_0094 | WSU dorms |
| ITB_2047T_BT7008 | GrimesWaySteamPlant__0840 | OwenSciLAB_0810 | BOILER_PLANT_0027 | ToddADD_0055A | |
| ITB2043_2047sw | PUBLIC_SAFETY_BLDG | RODaycare_0088 | CARPENTER_0020 | ToddHall_0055 | |
| StreitOffices_0081C | McCluskey_0085B | Cleveland_0086 | CHILLED_WATER_PLANT_0813 | AveryHall_0809_new | |
| DodgenNuclearRadiation_0074 | CooperPubs | TownCentre_0842 | DANA_0056 | Terrell_0062A | |
| LJSmith_0054 | Hulbert_0808 | NEILL_VOICE_GWs | EEME_0078A | Jackson/Murrow_0033EW | |
| FineArts_0097 | ExpAnimalLab | Neill_0070 | ENGR_LABS_0046 | Holland_0062 | |
| SCUE_0095 | StudentRecCenter_0819 | NEILL_MCF_SWITCH | ETRL_0058 | VanDoren_0037 | |
| BohlerGym_0011 | FSHN_MCF_AnalogGWs | EducationADD_0086 | FAIS_VIDEO_SVR | BryanHall_0002 | |
| Lighty_0092A | OUTDOOR_REC_CENTER_0365R | Webster_0801 | FLOYD_MULTICULTURAL_CNTR_0872 | DaggyHall_0803 | |
| MartinStaVendors | RECREATION_CENTER_ RESTROOM_FACIL_0861 | Kruegel_0069B | PRES_RES_0031 | Morrill_0024 | |
| ResPark_0820_New | USDAAgResearch_0114B | Bustad_0807 | SLOAN_0078 | ThompsonHall_0001 | |
| FAIS_test | E_CHILLED_WATER_PLANT | Abelson_0032 | SLOAN_0078_306A | Heald/Eastlick_0082 | |
| CUB_0063 | ClarkHall_0099 | Washington_0015 | THERMAL_FLUIDS_0057 | WILSON-SHORT | |
| Beasley_0806 | JohnsonHall_0076 | Rotunda_0080 | College_0004 | ||
| SCUE_SRV_RM_503C | FSHN_0816 | Commons_0005 | SmithGYM_0012 | ||
| MARTIN_STAD_PRESSBOX | AnimalScience_0100 | Wegner_0045_10G | Goertzen_0033A | ||
| ASIS_SERVER_Rm_154 | FSHN_BT7314 | VetMed-HP-Switch | Kimbrough_0025 | ||
| NEW_SCUE_RM_503c | PLANT_GROWTH_122 | ALLEN_GAH_0822 | SOCCER_FIELD_0013 | ||
| MarCom | FoodServices/Others | ShockPhysics_0801A | ParkingTransportation_0831 | ||
| 0812D_MARTIN_STAD_FOB | VOGEL_0826 | VetTeaching_0818 | FAIS_VIDEO | ||
| French_SRVs | VET_MED_RES_BLDG | VISITOR_CTR_0843 | ASIS_SIGN | ||
| MARTIN_STAD_PRESSBOX | McCoy_0044 | ||||
| Id_ASIS_FW_SIGNAGE | GAH2-0822A | ||||
| HSSRC | FAIS_SRVR | ||||
| BaileyField |
| Downstream of ITB OLT | Downstream of FSHN OLT | Downstream of Neill OLT | Downstream of Holland OLT |
|---|---|---|---|
| ITB | Plant Growth Center | The Spark | Chinook Student Center |
| Streit-Perham | PACCAR | Troy Hall | Lower Soccer Field |
| Bailey-Brayton Field Baseball Clubhouse | GAH 2 | ||
| Plant Science Building |
| Group 1 | Group 2 | Group 3 | Group 4 |
|---|---|---|---|
| 0014 Elmina White Honors Hall | 0006 Community/Duncan Dunn Hall | 0087 Orton Hall | 0018A Global Scholars Hall |
| 0018 Northside Residence Hall | 0019 McCroskey Hall | 0039 Waller Hall | 0081A Streit Hall |
| 0042 Olympia Avenue Student Housing | 0030 Wilmer-Davis Hall | 0093C Stephenson Dining Hall | 0081B Perham Hall |
| 0065A Regents Hill-Stearns Hall | 0034 Stevens Hall | 0093E Stephenson East | 0083 Rogers Hall |
| 0065B Regents Hill-Barnard HALL | 0035 Stimson Hall | 0093N Stephenson North | 0650 Terrace Apartments Complex |
| 0065C Regents Hill-McGregor Hall | 0079 Gannon-Goldsworthy Hall | 0093S Stephenson South | 0660 Kamiak Apartments Complex |
| 0072 Coman Hall | 0079A Gannon Hall | 0805E McEachern Residence Center-East | 0665 Steptoe Village Complex |
| 0079B Goldsworthy Hall | 0805N McEachern Residence Center-North | 0675 Valley Crest Village Complex | |
| 0080 Hall Rotunda | 0805S McEachern Residence Center-South | 0676 Chief Joseph Village Complex | |
| 0677 Nez Perce Village Complex | |||
| 0678 Columbia Village Complex | |||
| 0679 Chinook Village Complex |
|||
| 0680 Yakama Village Complex |
Questions? ITS encourages you to attend Network/Firewall Office Hours via Zoom (https://wsu.zoom.us/j/98603150135) every Thursday from 1 p.m. to 3 p.m. Crimson Service Desk is also available via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357 for additional support.