Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Jan. 18, 2024
Start Time: 12:30pm
End Time: 1:30pm
The following work is being completed: Repair to an SCCM deployment that is causing the Tier 1 VPN Client to stop functioning.
All affected groups: Some Tier 1 Admin workstation users (check if you Global Protect VPN client is still functioning)
All processes affected: Tier 1 Workstation VPN service
Follow up steps customers need to take: The install creates two 6.1.2 instances of Global Protect in Programs and Features. To mitigate, remove the newer 6.1.2 (80MB) version and run a repair on the older (200MB) version. This will repair the install until the SCCM deployment is resolved.
Questions? Please contact Data Center Operations via phone at 509-335-0404.