Unplanned Jira Maintenance, 9/20

Due to high priority security alerts, please see the following Information Technology Services (ITS) maintenance process:

Date: Wednesday, Sept. 20, 2023

Start Time: 3:00 p.m.
End Time: 6:00 p.m.

The following work is being completed: Jira DNS record will be updated to a new IP address and use the F5 as a reverse proxy.

All affected groups: All Jira users

Duration of impact: No service interruption is anticipated; however, users may be requested to re-authenticate when the DNS record updates.

Necessary follow up steps: None

Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.