Please see the following scheduled Information Technology Services (ITS) maintenance process:
Please review the maintenance dates for any potential conflicts your area has for scheduled, mandatory work, and share feedback during Network/Firewall Office Hours via Zoom (Thursdays, 1 p.m. to 3 p.m.) by Sept. 4..
Date: Sunday, Sept. 17 – Thursday, Sept. 21
Start Times: Please see schedule below.
End Time: Please see schedule below.
The following work is being completed: ITS is implementing a quarterly network infrastructure upgrade process to address security and bug fixes. This quarter’s updates will follow the schedule below. Network service interruptions are expected during the highlighted timeframes:
| Category | Time | Sept. 17 | Sept. 18 | Sept. 19 | Sept. 20 | Sept. 21 |
|---|---|---|---|---|---|---|
| Sunday | Monday | Tuesday | Wednesday | Thursday | ||
| Access Layer Switches (Campus) | 10 p.m. – 6 a.m. (Overnight starting on day listed) | Holland Dist | FSHN Dist, Sloan Dist | ITB Dist | Neill Dist | |
| Access Layer Switches (ResNet) | 4 a.m. – 6 a.m. | Group 1 | Group 2 | Group 3 | ||
| APs (Campus & ResNet) | 4 a.m. – 6 a.m. | APs | ||||
| Distribution Switches, Core Switches, and Core Routers | 4 a.m. – 6 a.m. | Sloan Core | Border Switch | ITB Core, ITB Core Router | Sloan Core Router, ResNet Dist | |
| GPON OLTs/ONTs (Campus) | 10 p.m. – 2 a.m. | Holland OLT/ONTs | FSHN OLT/ONTs | Neill OLT/ONTs | ITB OLT/ONTs | |
| (Overnight starting on day listed) | ||||||
| GPON OLTs/ONTs (ResNet) | 4 a.m. – 6 a.m. | ResNet, Group 4 | ||||
| Firewall Operating System | 4 a.m. – 6 a.m. | Pullman Campus | ||||
| Global Protect Clients | 4 a.m. – 6 a.m. | Vancouver | All other sites | |||
| Service Accounts that run network infrastructure (e.g., wireless authentication) | 4 a.m. – 6 a.m. | All sites |
**List of all buildings fed from each Dist (distribution) and ResNet groupings is available below.**
All affected groups: WSU System.
Duration of impact for all locations: The entire maintenance windows will be reserved for this work.
All processes affected: Internet and VoIP phone connectivity.
Follow up steps customers need to take: If VoIP phones do not return to service after a maintenance window, please reboot the phone.
All affected buildings:
| Downstream of ITB Dist | Downstream of FSHN Dist | Downstream of Neill Dist | Downstream of Sloan Dist | Downstream of Holland Dist | Downstream of ResNet Dist |
|---|---|---|---|---|---|
| BohlerAdd_0011A | BioTech_0836 | FulmerBldgs_0003 | ALBROOK_0071 | PhysicalED_0096 | WSU-owned apartments |
| FrenchAd_0092 | LewisAlumni_0138 | ADBF_0807A | ASIS_FW_SIGNAGE | JohnsonTWR_0094 | WSU dorms |
| ITB_2047T_BT7008 | GrimesWaySteamPlant__0840 | OwenSciLAB_0810 | BOILER_PLANT_0027 | ToddADD_0055A | |
| ITB2043_2047sw | PUBLIC_SAFETY_BLDG | RODaycare_0088 | CARPENTER_0020 | ToddHall_0055 | |
| StreitOffices_0081C | McCluskey_0085B | Cleveland_0086 | CHILLED_WATER_PLANT_0813 | AveryHall_0809_new | |
| DodgenNuclearRadiation_0074 | CooperPubs | TownCentre_0842 | DANA_0056 | Terrell_0062A | |
| LJSmith_0054 | Hulbert_0808 | NEILL_VOICE_GWs | EEME_0078A | Jackson/Murrow_0033EW | |
| FineArts_0097 | ExpAnimalLab | Neill_0070 | ENGR_LABS_0046 | Holland_0062 | |
| SCUE_0095 | StudentRecCenter_0819 | NEILL_MCF_SWITCH | ETRL_0058 | VanDoren_0037 | |
| BohlerGym_0011 | FSHN_MCF_AnalogGWs | EducationADD_0086 | FAIS_VIDEO_SVR | BryanHall_0002 | |
| Lighty_0092A | OUTDOOR_REC_CENTER_0365R | Webster_0801 | FLOYD_MULTICULTURAL_CNTR_0872 | DaggyHall_0803 | |
| MartinStaVendors | RECREATION_CENTER_RESTROOM_FACIL_0861 | Kruegel_0069B | PRES_RES_0031 | Morrill_0024 | |
| ResPark_0820_New | USDAAgResearch_0114B | Bustad_0807 | SLOAN_0078 | ThompsonHall_0001 | |
| FAIS_test | E_CHILLED_WATER_PLANT | Abelson_0032 | SLOAN_0078_306A | Heald/Eastlick_0082 | |
| CUB_0063 | ClarkHall_0099 | Washington_0015 | THERMAL_FLUIDS_0057 | WILSON-SHORT | |
| Beasley_0806 | JohnsonHall_0076 | Rotunda_0080 | College_0004 | ||
| SCUE_SRV_RM_503C | FSHN_0816 | Commons_0005 | SmithGYM_0012 | ||
| MARTIN_STAD_PRESSBOX | AnimalScience_0100 | Wegner_0045_10G | Goertzen_0033A | ||
| ASIS_SERVER_Rm_154 | FSHN_BT7314 | VetMed-HP-Switch | Kimbrough_0025 | ||
| NEW_SCUE_RM_503c | PLANT_GROWTH_122 | ALLEN_GAH_0822 | SOCCER_FIELD_0013 | ||
| MarCom | FoodServices/Others | ShockPhysics_0801A | ParkingTransportation_0831 | ||
| 0812D_MARTIN_STAD_FOB | VOGEL_0826 | VetTeaching_0818 | FAIS_VIDEO | ||
| French_SRVs | VET_MED_RES_BLDG | VISITOR_CTR_0843 | ASIS_SIGN | ||
| MARTIN_STAD_PRESSBOX | McCoy_0044 | ||||
| Id_ASIS_FW_SIGNAGE | GAH2-0822A | ||||
| HSSRC | FAIS_SRVR | ||||
| BaileyField |
| Downstream of ITB OLT | Downstream of FSHN OLT | Downstream of Neill OLT | Downstream of Holland OLT |
|---|---|---|---|
| ITB | Plant Growth Center | The Spark | Chinook Student Center |
| Streit-Perham | PACCAR | Troy Hall | Lower Soccer Field |
| Bailey-Brayton Field Baseball Clubhouse | GAH 2 | ||
| Plant Science Building |
| Group 1 | Group 2 | Group 3 | Group 4 |
|---|---|---|---|
| 0014 Elmina White Honors Hall | 0006 Community/Duncan Dunn Hall | 0087 Orton Hall | 0018A Global Scholars Hall |
| 0018 Northside Residence Hall | 0019 McCroskey Hall | 0039 Waller Hall | 0081A Streit Hall |
| 0042 Olympia Avenue Student Housing | 0030 Wilmer-Davis Hall | 0093C Stephenson Dining Hall | 0081B Perham Hall |
| 0065A Regents Hill-Stearns Hall | 0034 Stevens Hall | 0093E Stephenson East | 0083 Rogers Hall |
| 0065B Regents Hill-Barnard HALL | 0035 Stimson Hall | 0093N Stephenson North | 0650 Terrace Apartments Complex |
| 0065C Regents Hill-McGregor Hall | 0079 Gannon-Goldsworthy Hall | 0093S Stephenson South | 0660 Kamiak Apartments Complex |
| 0072 Coman Hall | 0079A Gannon Hall | 0805E McEachern Residence Center-East | 0665 Steptoe Village Complex |
| 0079B Goldsworthy Hall | 0805N McEachern Residence Center-North | 0675 Valley Crest Village Complex | |
| 0080 Hall Rotunda | 0805S McEachern Residence Center-South | 0676 Chief Joseph Village Complex | |
| 0677 Nez Perce Village Complex | |||
| 0678 Columbia Village Complex | |||
| 0679 Chinook Village Complex | |||
| 0680 Yakama Village Complex |
Questions? Please attend Network/Firewall Office Hours via Zoom (https://wsu.zoom.us/j/98603150135), occurring every Thursday from 1 p.m. to 3 p.m. You can also reach out to Crimson Service Desk via email at crimsonservicedesk@wsu.edu, online at crimsonservicedesk.wsu.edu, or phone at 509-335-4357, with any questions or concerns.