Roadmaps 2025
Centered on student success, academic excellence, innovation, and more, WSU’s updated strategic pillars serve as the foundation for our technology roadmaps.
Analytics Roadmap
(FY26 Q1 → FY28 Q4)
| FY 26 | FY 27 | FY28 |
| Security review and improvement (aligned with NIST 800-53) | Data Warehouse and analytics dashboards performance turning | Improve ETL processes using cloud native features, and upgrade productivity and complementary tools |
| Autonomous data warehouse disaster recovery planning | | In partnership with business areas, integrate new data domains, architect scalable warehouse data models, standardize integration and change control processes, ensure data security and privacy, deliver intuitive dashboards, promote the data warehouse as the single source of truth for decision-making |
| Streamline mandatory reporting processes (PCHEES, CSAW, URR) | | Enhance and modernize existing dashboards, and deliver intuitive new solutions to support self-serve analytics in support of data-informed decision making |
| Digital accessibility compliance | | Integrate employee census data into data warehouse |
| | Implement public facing Oracle Analytics |
| | Maintain data user training program, facilitate onboarding for new warehouse data users, and support a thriving user group community of practice |
| | Leverage Oracle Analytics Cloud native AI features to deliver advanced insights |
| | Leverage Oracle Machine Learning capabilities to automate analysis |
| | Oracle Analytics new feature release every other month |
Atlassian Data Center/Cloud Roadmap
(FY26 Q1 → FY28 Q4)
| FY 26 | FY 27 | FY28 |
| Finalize proposal to move to Atlassian Cloud | Operationalize process of implementing decisions made in Atlassian Governance | |
| Gain approval for move to Cloud | Stabilize Atlassian Cloud Implementation | |
| Determine Funding Source | Adjust Cloud Implementation to reflect license requirements | |
| Complete migration to Atlassian Cloud | | |
Cloud Adoption
| FY24 | FY25 | FY 26 | FY 27 | FY28 |
| Establish AWS training for distributed IT staff | Improve AWS billing and invoicing | Consolidate AWS Organizations with improved deployment, networking, security, and billing models | Work with Office of Research to ensure CMMC level one compliance for RDEs | |
| Okta for AWS console access | | Foster student involvement through things such as Game Days and workshop | | |
| Further develop AWS training | | | | |
Control-M Roadmap
(FY26 Q1 → FY28 Q4)
| FY25 | FY 26 | FY 27 | FY28 |
| Review contract renewal | Discuss moving from on-premise to be hosted by AWS | | Review contract renewal |
| 2024 Contract Renewal | | | Contract renewal |
Course Eval Roadmap
(FY26 Q1 → FY28 Q4)
| FY23 | FY24 | | FY 26 | FY 27 | FY28 |
| Continue Development of custom dashboards for Colleges and Departments | Move WSU Blue Instance from Montreal to Texas (Azure) | Upgrade Blue to v9.4 | Ensure automated handling of late withdrawals and registrations | Standardize WSU course evaluation policies and procedures and implement a unified questionnaire for the entire university | |
| Enhance integration between Student Information System (SIS) and Course Evaluation System (CES) to eliminate post-integration processing | Develop and deploy Blue dashboards for ENAR | Develop and deploy new questionnaires for CAS, NURS, and EDUC | Move DIG Task Assign code to SIS | Implement deep integration with Canvas | |
| Explorance Blue Renewal | | Develop and deploy standardized warning messages for all questionnaires | | Evaluate value proposition of BlueX, Blue Dashboards, and MLY for 2028 Blue renewal | |
| | Upgrade Blue documentation and training to v9.4 | | Enable automated and ad-hoc distribution/reallocation of reports based on institutional hierarchy | |
Data Center Operations Roadmap
Goals: (FY26 Q1 → FY28 Q4)
High Performance Computing (HPC)/Service Level Agreement (SLA) Project.
Minor Capital Improvement (MCI)/Minor Capital Renewal (MCR) Work for 2024/2025 Biennium.
| FY 25 | FY 27 | FY28 | FY29 - 30 |
| MCI and MCR Work for 2024/2025 Biennium (Disaster Recover Backup and Everett Virtual Storage Area Network [vSAN] Host Replacement) | | | HPC/SLA Uninterruptible Power Supply (UPS) Project |
| | | Data Center Upgrade |
| | | New UPS for Information Technology Building (ITB) 1010 |
| | | University File Server |
| | | ITS Data Center and Major Communications Facilities (MCF) Monitoring |
| | | Security and Network Operation Center (SNOC) Video Wall |
Endpoint Management Roadmap
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 27 |
| Implement Intune managed mobile application management (MAM) | Continuously implement an updated managed care support services model to meet the changing technologies and business environments. |
| Continuously add to the endpoint software services that are centrally managed for system consumption as technologies change |
| Continuously revise and improve system onboarding processes model. |
| Review and re-work or eliminate the Tiered Model for Endpoints |
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 29 - 30 |
| Design plan to replace oldest major UPS in ITB 1010 | Expect and provide support for yearly 5% growth of needed HPC resources |
| Replace oldest major UPS in ITB 1010 along with required Power Distribution Racks and Balance Electrical Workloads |
| Design ITB 1010 Renovation |
| Renovate ITB 1010 to become open use Data Center |
Identity and Access Management Roadmap
(FY26 Q1 → FY28 Q4)
| FY24 | FY 25 | FY 26 |
| Roadmap Development | Streamline Hire Process | Identity Improvements (To Be Determined) |
| Integrate Workday as Directory Source | Retire MIM & Forefront Identity Manager (FIM) | |
| Integrate Peoplesoft as Directory Source | Retire Grouper | |
Information Security Program Policies & Compliance Program Development
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 25 | FY26 |
| Executive Policy (EP)/Business Policies and Procedures Manual (BPPM) Gap Analysis | Stakeholder Review & Procedure, Records and Forms Development | Stakeholder Review & Publish and Implement |
| Revisions and New Policy | | Functional Area Risk Assessment - Continuous |
| System Control Standards Development | | Publish and Implement |
System IT Vulnerability Management Program Development
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 26 |
| Define Requirements for System Vulnerability Management Service | Integrate Functional Area Risk with System IT Risk Management Program (Governance, Risk, & Compliance [GRC] - Continuous) |
| Request for Proposal | Enhance tools and methods to integrate Area Risk with System Level Risk Management |
| Proof of Value | |
| Implementation | |
System Information Technology Risk Management
(FY26 Q1 → FY28 Q4)
| FY 23 | FY 24 | FY25 |
| Identify Top Level IT Risks | Define Requirements for System Governance, Risk, & Compliance (GRC) Service | Migrate to Quantitative Model |
| | FAIR Proof of Value |
| | Implementation |
| | Integrate Functional Area Risk with System IT Risk Management Program (GRC - Continuous) |
Integration Services Roadmap
(FY26 Q1 → FY28 Q4)
| FY 26 | FY 27 | FY28 |
| Java and Libraries Update | Review System Security Plans | Review System Security Plans |
| Digital accessibility compliance | Inventory and Savings Plan Implementation | Inventory and Savings Plan Implementation |
| App Mesh Upgrade | OAuth2 Implementation - my WSU | Service Review |
| Query as a Service - myWSU | | Meet with technical areas within WSU to understand integration needs, wants, and concerns |
| Update Lambda Functions | | API Catalog Implementation |
| Review System Security Plans | | API Refactoring - Provide more generalized data needs through standards and deprecate single use case APIs |
| Inventory and Savings Plan Implementation | | |
| Workflows to Cloud Containers | | |
| Integration standards Published | | |
Learning Management System Roadmap
(FY26 Q1 → FY28 Q4)
| FY 23 | FY 24 | FY25 |
| Identify Top Level IT Risks | Define Requirements for System Governance, Risk, & Compliance (GRC) Service | Migrate to Quantitative Model |
| | FAIR Proof of Value |
| | Implementation |
| | Integrate Functional Area Risk with System IT Risk Management Program (GRC - Continuous) |
Mobile Application Roadmap
(FY26 Q1 → FY28 Q4)
| FY 26 | FY 27 - 28 |
| Mobile Application Live | Quarterly Security Patching |
Designers/Technicians Roadmap
(FY26 Q1 → FY28 Q4)
| FY24 - 25 | FY 26 | FY 27 |
| Service Reconfiguration | Map and Document Telecom Closets and Cabling | System Consistency Improvement |
| Supply Chain Management Guideline Development | USDA/ARS Plant Sciences Building | |
| Vendor Realignment | Schweitzer Engineering Building | |
| MCI and MCR Work for 2024/2025 Biennium (ITS Pullman Border, Data Center Distribution, Pullman Access Layer Switches) | |
| Discounted Wireless Work in Support of Student Connectivity | |
| Telecom Design Review/Design Standard Process Group/Committee Development | |
| Collaborate and Integrate | |
Network Engineering Roadmap
(FY26 Q1 → FY28 Q4)
| FY24 | FY25 | FY 26 | FY 27 | FY28 |
| Data Center Firewall Migration to Campus Firewall | Minor Capital Improvement (MCI) and Minor Capital Renewal (MCR) Work for 2024/2025 Biennium (ITS Pullman Border, Data Center Distribution, Spokane Border Routers, Pullman Access Layer Switches) | Pullman 134.121.x.x Legacy Building Network IP Space Migration | WSUnet Installation and Maintenance | |
Upgrade Campus Core for Vancouver
and Tricities | Discounted Wireless Work in Support of Student Connectivity | Housing Firewalls Install (Before Fall 2025 Semester) | Establish Role Based Networks | |
| Aruba Central Migration | CyberSecurity Program Architecture and Implementation Support | Pullman Firewall Collapse (Pullman Border to Pullman Campus Firewall Hardware) |
Pullman Valley Road POP | |
| Spokane Border Replacement | Pullman Data Center Infrastructure Refresh | Out of Band (OOB) Network/Firewall Replacement - All sites | Wireless Upgrades | |
| Pullman Core and Housing Core Switch Replacement | Replace all WSU Campus Firewalls with pending end of life dates |
Pullman Core and Distribution Infrastructure Refresh | |
| Firewall Replacement at Seattle System location |
Pullman Sci-DMX (Plexxi) Replacement | Housing Network Refresh | |
| Pullman Housing Wireless Moving to Central Management | WSUnet Renewal Phase 1 | | |
| Pullman Wireless IoT MPSK Network Service Offering | | | |
| Migrate network tools/services to new hardware/operating system | | | |
| Spokane ClearPass migration to ClearPass cluster | | | |
| SDWAN solution for Medical School and Veterinary Medicine School | | | |
| Spokane Core Switch Management moving to Cloud solution | | | |
|
Campus Level MOU-LOA Established for WSUnet | | | |
| ClearPass Server added at WSU System Site | | | |
Office 365/Active Directory Roadmap
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 25 | FY26 |
| Implement Teams Secure Storage | Sunset Alumni Email Service | Implement Microsoft A5 licenses for all Students/Employees |
| Transition Directory Services from on premises to cloud based infrastructure (Okta) | Replace ProofPoint with Microsoft for email cybersecurity needs |
| Transition to Okta as primary identity source | |
| Implement Microsoft A3 licenses for all Students/Employees | |
| Storage data cleanup and removal to meet new Microsoft storage limits | |
Project Management Services Roadmap
(FY26 Q1 → FY28 Q4)
| FY 26 | FY 27 | FY28 |
| Finalize process for utilizing Confluence to hold project charters/artifacts | Enterprise Projects & Implementation (EPI) Team members complete Project Management Professional (PMP) certification | Promote projects to be managed via Jira complete with appropriate project tracking and updates |
| Finalize and provide Service Level Agreement (SLA) level project management services to WSU | |
| Reevaluate project management services offering | |
| Onboard all projects to ITS Project Portfolio | |
(FY26 Q1 → FY28 Q4)
| FY23 | FY24 | FY25 | FY 26 | FY 27 | FY28 |
| Evaluate My Transfer Credit for guest users | SLATE integration for MBA | Free Application for Federal Student Aid (FAFSA) Simplification | Review/Renew support contract with Burgundy | PUM 41 | Check Campus Solutions End-Of-Life |
| GradCAS for guest users | PeopleSoft Update Manager (PUM) 31 | PUM 35 | PUM 38 | PUM 42 | PUM 44 |
| Electronic 1098-T via Touchnet | PUM 32 | Grad/Engr CAS Processing | Review/Renew product license with Oracle | PUM 43 | |
| PeopleTools Upgrade | PUM 33 | PUM 36 | PUM 39 | PeopleTools Upgrade | |
| Investigate SIS Cloud Solutions | PUM 34 | PUM 37 | PUM 40 | | |
| SLATE integration for undergrad/international | Grad/Engr Centralized Application Service (CAS) Rollover | PeopleTools Upgrade | PeopleTools Upgrade | | |
Degree Recommender
Go-Live | PeopleTools Upgrade 8.61.10 | Accounting Center Integration | | | |
| Self Service Redesign for Financial Aid | Investigate SIS Cloud Solutions | Elsmere Integration | | | |
| | Flywire Integration Part II | | | |
Telecommunications Roadmap
(FY26 Q1 → FY28 Q4)
| FY 24 | FY 25 | FY26 |
Cloud Voice over Internet Protocol (VoIP)
Proof of Concept | Upgrading VOIP to Version 12.5 | Implement Zoom Phones for ITS and other departments (as requested) |
| Replace gateways/servers for Pullman VoIP/Analog Refurbishment Project | | |