Copies of the communication below were distributed via email on Feb. 17 and Feb. 24 to WSU users. Minor changes were made to this communication to ensure students and employees received information most relevant to them.
Starting Wednesday, Feb. 25, 2026, you may receive an automated Microsoft warning message if you are nearing your upcoming Microsoft storage allocation limits (90% or more) in Outlook, OneDrive, Teams, or SharePoint.
These warnings indicate action is needed to address your storage usage before WSU implements new Microsoft storage allocations on April 15.
New Storage Allocations
Individual Services
| Service | Students | Faculty & Staff | Affiliates & Hourly Employees |
| Outlook | 1 GB* | 10 GB* | 500 MB* |
| OneDrive | 1 GB | 10 GB | 1 GB |
*Your WSU email online archive does not count toward this Outlook storage allocation.
Shared Services
| Service | Storage Allocation (Per Item) |
| Teams | 5 GB |
| SharePoint Sites | 5 GB |
| Microsoft 365 Groups | 5 GB |
| Shared Room Mailbox | 500 MB per Mailbox |
| Shared Equipment Mailbox | 500 MB per Mailbox |
If your WSU Microsoft 365 storage usage exceeds your new allocation, the following services will be restricted until your usage is reduced:
- At 95% full in Outlook, you cannot send email.
- At 100% full in Outlook, you cannot send or receive email.
- At 100% full in OneDrive, Teams, or SharePoint, you cannot upload, edit, create, or sync files. (You will not lose existing files.)
WSU encourages you to review your current Microsoft storage usage and follow the provided suggestions to stay within your new allocation.
You will not receive automated warning messages if your usage is within the upcoming Microsoft storage allocation.
Need help reducing your storage usage? WSU’s Crimson Service Desk team is happy to assist. You can reach them via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357.