Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Thursday, Feb. 5, 2026
Start Time: 8:30 a.m.
End Time: 5:30 p.m.
The following work is being completed: ITS is updating Jira and Jira Service Management (JSM) to newly released patched versions.
All affected groups: WSU Jira and JSM users
All affected processes: Minor changes to the look, feel, and functionality will be introduced to Jira and JSM due to expected feature updates and bug fixes.
Duration of impact: No service outage or disruption is expected during the maintenance window.
Necessary follow-up steps: None
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.