Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Tuesday, April 22, 2025
Start Time: 8 p.m.
End Time: 8:30 p.m.
The following work is being completed: ITS is releasing an updated version of Tech Tools to address bug fixes and introduce new tools. Tech Tools will remain online as the service is updated. In addition, legacy tools will be removed from HD Tools. Tech Tools and HD Tools will remain online as the service is updated.
All affected groups: WSU Tech Tools users
All affected processes: This version update (v1.07) will:
New features in Tech Tools
- Update Email Forwarding
- Updated Office 365 Information to Load Faster
- Fixed a bug causing improperly formatted NIDs to be given as options for NID Rename.
Features leaving HD Tools (deprecated, or migrated to Tech Tools)
- Reset AD Password
- Update myWSU Portal Profile
- Create/Delete O365 Mailbox (remove/add license)
- Disable O365 Account
- Add a La Cart License Count to Area
Duration of impact: No outage is expected. All updates are permanent unless addressed in a future version release. The entire maintenance window is reserved for this work.
Necessary follow up steps: None
Additional information: Visit ITS’ Tech Tools development tasks resource to review scheduled feature releases and submit new feature requests. This resource is available to all WSU users with a Confluence license. If you are interested in testing new features, you can do so in the Tech Tools test environment.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.