Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Thursday, May 22, 2025
Start Time: 9 a.m.
End Time: 5 p.m.
The following work is being completed: ITS is updating Jira and Jira Service Management (JSM) to newly released patched versions. Due to clustering, zero downtime is expected during this update.
All affected groups: WSU Jira and JSM users
All affected processes: None
Duration of impact: No service disruption or outage is expected during the maintenance window.
Necessary follow-up steps: None
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.