Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Tuesday, April 22, 2025
Start Time: 8 p.m.
End Time: 11:59 p.m.
The following work is being completed: ITS is removing the existing “Report Message” add-in from Outlook. Microsoft’s built-in reporting tool will replace this current add-in, eliminating feature redundancy. Microsoft’s built-in reporting tool will appear as a different icon group on the Outlook ribbon.
Visual examples:
- Current “Report Message” add-in:

- Microsoft’s built-in reporting tool:

All affected groups: WSU users who currently utilize the “Report Message” add-in in Outlook.
All affected processes: Outlook add-ins for reporting messages. Users will no longer see the current “Report Message” add-in on the ribbon.
Duration of impact: This is a permanent change.
Necessary follow-up steps: WSU users must become familiar with and use the new built-in reporting tool to report messages in Outlook.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.