Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Thursday, Feb. 13, 2025
Start Time: 8 p.m.
End Time: 11:59 p.m.
The following work is being completed: ITS is installing a hotfix for Exchange that will address the following issues:
- Issues when searching cached content
- “We can’t open this document” error in Outlook on the Web after installing March 2024 SU
- Search error in Outlook cached mode after installing March 2024 SU
- OwaDeepTestProbe and EacBackEndLogonProbe fail after installing March 2024 SU
- Edit permissions option in the ECP can’t be edited
- Outlook doesn’t display unread message icon after installing Exchange Server March 2024 SU
- My Templates add-in doesn’t work after installing Exchange Server March 2024 SU
- Download domains not working after installing the March 2024 SU
All affected groups: WSU Exchange users
All affected processes: Exchange
Duration of impact: No outage is expected, but the entire maintenance window is reserved for this work.
Necessary follow-up steps: None
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.