Email Routing Configuration Changes, 5/9

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Thursday, May 9, 2024

Start Time: 8 p.m.
End Time: 11:59 p.m.

The following work is being completed: ITS is making email routing configuration changes to remove legacy trusted MTA gateways and routing rules. This change is not expected to have a negative impact on email processing and is expected to improve mail hygiene by blocking more spam and malicious emails sourced from Exchange Online.

All affected groups: WSU email users

All affected processes: WSU email

Duration of impact: Ongoing

Necessary follow up steps: If you or users in your area experience false positive issues with valid emails being blocked or incorrectly classified as spam or malicious, please report this to Crimson Service Desk.

Questions? Please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357 with any questions regarding this scheduled change.