MFA Security Method Change Assets

The digital resources below are available for download and distribution by WSU communications and digital support teams across the platforms and services you manage.

These assets include messaging about the upcoming removal of SMS and Voice Call for completing multi-factor authentication (MFA) during the WSU login process, effective March 25, 2025.

Digital Signage

Upload new digital signage for your on-campus screens and devices.

Social Media

Share image-based posts across your social media pages.

Videos

Share step-by-step instructional YouTube videos for how to enable and use one of the approved MFA security methods.

Please Note: These YouTube links may change as we refine content for accessibility and accuracy.

How to Set Up Okta Verify for MFA

How to Set Up Google Authenticator for MFA

How to Set Up Okta FastPass for MFA

Support Articles

Visit the WSU Knowledge Base to access self-help support articles regarding MFA.

Please Note: Knowledge Base articles may change as we refine content for accessibility and accuracy.

The key support article includes:

Contact Us

Please contact ITS Communications at its.scce@wsu.edu if you have any questions regarding the digital assets available for this important systemwide MFA change.