Skip to main content Skip to navigation
Information Technology Services

Welcome to CougTech!

We’re here to help. We offer online, phone, email, and walk-in support.

Washington State University
Support Services for Washington State University

Don’t find what you need here? The WSU Knowledge Base offers FAQ’s and information on a variety of other topics.

Walk-In Services

Account & Email Assistance

  • Phishing email identification and resolution
  • Resolve email issues
  • Network ID / myWSU / Blackboard issues
  • Password resets

General Troubleshooting

  • Run investigative diagnostic tools and strategies to resolve hardware and software issues.
  • Hard drive scans
  • Wireless connectivity issues

Quick Virus Scan & Removal

Run industry approved virus scans to remove malware and viruses.

Appointment Services

Operating System Installation

  • Windows 7, 8.1, 10 restore, reset, or installation
  • Mac OSX installation

Data Back Up

Data back up and transfer up to 250GB per appointment


Windows installation on Mac via Bootcamp Assistant

Program installation

  • Visual Studio installation
  • Autodesk installations
  • Solidworks installations

Deep Virus Scan & Removal

Run industry approved virus scans to remove malware and viruses

Laptop Rentals

  • Dell XPS 13″ (9343)
  • 8GB RAM – 128GB HDD
  • Windows 10 – 64-bit and Microsoft Office 2016

All services charged to your Cougar Cash Account and due at checkout. Prices include sales tax. Laptops due by 5PM the day due. $10 per day late fee. Morning after due date, will be charged late fee.

$40 (First Week) $10 (Per Week)
Rent for up to 1 week. Rent to end of finals week.
Contract Renewal Credit $10

WSU Tech Store

At the WSU Tech Store, Washington State University, through Information Technology Services, has officially partnered with several companies to provide educational pricing and discounts for individual, personal purchases for WSU students, faculty and staff.

Teaching & Research Lab Software

Departmental labs whose purpose is to teach how to use Microsoft products or that use a Microsoft product for research may be eligible for lab use software. Please contact for more information and program restrictions.

Walk-in: (MAP)
CUE Room 302
Monday – Friday
8:00am – 5:00pm