We’re here to help. We offer online, phone, email, and walk-in support.
Don’t find what you need here? The WSU Knowledge Base offers FAQ’s and information on a variety of other topics.
Account & Email Assistance
- Phishing email identification and resolution
- Resolve email issues
- Network ID / myWSU / Blackboard issues
- Password resets
- Run investigative diagnostic tools and strategies to resolve hardware and software issues.
- Hard drive scans
- Wireless connectivity issues
Quick Virus Scan & Removal
Run industry approved virus scans to remove malware and viruses.
Operating System Installation
- Windows 7, 8.1, 10 restore, reset, or installation
- Mac OSX installation
Data Back Up
Data back up and transfer up to 250GB per appointment
Windows installation on Mac via Bootcamp Assistant
- Visual Studio installation
- Autodesk installations
- Solidworks installations
Deep Virus Scan & Removal
Run industry approved virus scans to remove malware and viruses
- Dell XPS 13″ (9343)
- 8GB RAM – 128GB HDD
- Windows 10 – 64-bit and Microsoft Office 2016
All services charged to your Cougar Cash Account and due at checkout. Prices include sales tax. Laptops due by 5PM the day due. $10 per day late fee. Morning after due date, will be charged late fee.
|WEEKLY RENTAL||ADDITIONAL WEEKS|
|$40 (First Week)||$10 (Per Week)|
|Rent for up to 1 week.||Rent to end of finals week.|
|Contract Renewal Credit $10|
WSU Tech Store
At the WSU Tech Store, Washington State University, through Information Technology Services, has officially partnered with several companies to provide educational pricing and discounts for individual, personal purchases for WSU students, faculty and staff.
Teaching & Research Lab Software
Departmental labs whose purpose is to teach how to use Microsoft products or that use a Microsoft product for research may be eligible for lab use software. Please contact email@example.com for more information and program restrictions.