Please see the following scheduled Microsoft change:
Date: Effective immediately
The following work is being completed: Microsoft is updating OneDrive to comply with required standards for displaying and processing Chinese language characters.
All affected groups: Users who have selected zh-CN as their operating system language
All affected processes: The Choose Folders sync dialog in OneDrive will be temporarily unavailable or may not render correctly for impacted users. This may also affect workflows that rely on selective sync, particularly in environments with limited storage or bandwidth.
Duration of impact: Microsoft is scheduled to restore the folder selection dialog for impacted users in late October 2025.
Necessary follow-up steps: Microsoft encourages impacted users to temporarily switch their operating system language to zh-HK (Traditional Chinese, Hong Kong), zh-TW (Traditional Chinese, Taiwan), or any other language setting except zh-CN. Restarting OneDrive after changing the language will restore access to the folder selection dialog.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.