Information Technology Services (ITS) is performing scheduled maintenance from Monday, Sept. 15, 2025, to Wednesday, Sept. 17, 2025, as part of the quarterly network infrastructure upgrade process.
All scheduled upgrades are intended to address security vulnerabilities and apply bug fixes.
During various maintenance windows, internet and VoIP phone connectivity at WSU Pullman may be temporarily disrupted. No action is required from faculty, staff, or students once the maintenance windows are complete.
The complete quarterly network maintenance schedule is outlined below.
Work with Expected Service Impact
Network or internet outages lasting between 15 and 30 minutes are expected at WSU Pullman during the following maintenance windows. However, the entire duration of the windows is reserved to complete all planned work.
4 a.m. to 6 a.m.:
- Access Layer Switches (Resnet/Student Affairs):
- All buildings listed in Group 1
- 0365R Outdoor Rec Center
- 0819 Student Rec Center
4 a.m. to 6 a.m.:
- All access points
- Access Layer Switches (Resnet/Student Affairs):
- All buildings listed in Group 2
- 0015 Washington Building
4 a.m. to 6 a.m.:
- Access Layer Switches (Resnet/Student Affairs):
- All buildings listed in Group 3
- 0063 Compton Union Building
Affected Buildings
Please refer to the dates above to confirm when each group of buildings will be impacted.
- 0014 Elmina White Honors Hall
- 0018 Northside Residence Hall
- 0042 Olympia Avenue Student Housing
- 0065A Regents Hill-Stearns Hall
- 0065B Regents Hill-Barnard Hall
- 0065C Regents Hill-McGregor Hall
- 0072 Coman Hall
- 0006 Community/Duncan Dunn Hall
- 0019 McCroskey Hall
- 0030 Wilmer-Davis Hall
- 0034 Stevens Hall
- 0035 Stimson Hall
- 0079 Gannon-Goldsworthy Hall
- 0079A Gannon Hall
- 0079B Goldsworthy Hall
- 0080 Hall Rotunda
- 0087 Orton Hall
- 0039 Waller Hall
- 0093C Stephenson Dining Hall
- 0093E Stephenson East
- 0093N Stephenson North
- 0093S Stephenson South
- 0805E McEachern Residence Center-East
- 0805N McEachern Residence Center-North
- 0805S McEachern Residence Center-South
Work with No Expected Service Impact
No network or internet outages are expected during the following maintenance windows. However, the entire duration of the windows is reserved to complete all planned work.
4 a.m. to 6 a.m.:
- Global Protect Clients:
- WSU Vancouver only
4 a.m. to 6 a.m.:
- Global Protect Clients:
- All WSU sites (excluding WSU Vancouver)
Additional Work Being Completed
No network or internet outages are expected during the following maintenance window. However, the entire duration of the window is reserved to complete all planned work.
8 p.m. to 9 p.m.:
- Network Depreciation:
- Previously, ITS assigned one network per MCF to support Zoom rooms. ITS is deprecating the following unused v891 networks and transitioning to a newly created Pullman campus Zoom Room network:
| Network | MCF | New Zoom Room Network |
|---|---|---|
| 891 | 10.103.0.1/24 | Nd_ZoomRoom_v891 |
| 891 | 10.103.1.1/24 | Sd_ZoomRoom_v891 |
| 891 | 10.103.3.1/24 | Fd_ZoomRoom_v891 |
| 891 | 10.103.4.1/24 | Hd_ZoomRoom_v891 |
- Gateway Migration:
- ITS is migrating the following gateways from distribution to the Pullman campus firewall:
| VLAN | IP Network | Network Name | Buildings with Impacted Network |
|---|---|---|---|
| 621 | 134.121.120.174/28 | Sd_BIO_EARTH_S_v0621 | Electrical/Mechanical Engineering Bldg (EME) |
| 1343 | 134.121.199.129/26 | Fd_ALUMNI_CNTR_v1343 | Lewis Alumni Centre |
Questions?
ITS encourages you to attend ITS Network/Firewall Office Hours via Zoom every Thursday from 1 p.m. to 3 p.m.
Crimson Service Desk is also available via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357 for additional support.