Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Tuesday, April 29, 2025
Start Time: 8 p.m.
End Time: 8:30 p.m.
The following work is being completed: ITS is releasing an updated version of Tech Tools to address bug fixes and introduce new tools. Tech Tools will remain online as the service is updated. In addition, legacy tools will be removed from HD Tools. Tech Tools and HD Tools will remain online as the service is updated.
All affected groups: WSU Tech Tools users
All affected processes: This version update (v1.08) will:
- New features in Tech Tools
- Expire/Unexpire NID or FID
- Reset AD Password
- O365 Groups View, Create, and Delete
- Features leaving HD Tools (deprecated, or migrated to Tech Tools)
- Expire/Unexpire NID or FID
- Reset AD Password
New Feature and Access Level:
| New Role | Distributed IT Tier 1 | Distributed IT Tier 2 | Distributed IT Tier 3 |
|---|---|---|---|
| Expire/Unexpire NID or FID | Yes | ||
| Reset AD Password | Yes | Yes | Yes |
| O365 Groups View | Yes | Yes | Yes |
| O365 Groups Create and Delete | Yes |
Duration of impact: No outage is expected. All updates are permanent unless addressed in a future version release. The entire maintenance window is reserved for this work.
Necessary follow up steps: None
Additional information: Visit ITS’ Tech Tools development tasks resource to review scheduled feature releases and submit new feature requests. This resource is available to all WSU users with a Confluence license. If you are interested in testing new features, you can do so in the Tech Tools test environment.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.