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Information Technology Services

Service Catalog

We’ve moved! Our new service catalog provides quick and easy access to the diverse technology support services ITS offers, empowering you to quickly locate and engage needed technology and support. 
Visit the ITS SERVICE Catalog
Information Technology Services > Services A-Z

ITS Services A-Z

Popular Services

25 live
Canvas
Firewall Request
Firewall as a Service Request
Global Protect VPN
Multi-Factor Authentication
Microsoft 365
Zoom Video Conferencing
WSU Technology Help Center
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E
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I
J
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25 Live

A
ACD Agent
ACD Pilot
ACS Athletic Site
Active Directory Certificate Services (AD CS)
Active Directory Domain Name Service (DNS)
Active Directory Domain Services (AD DS)
Active Directory Federation Services (AD FS)
Ad-Hoc Record Request
Admin Checklist prepare
Administrative and Business Tools
Adobe
Adobe - VIP Licensing
Adobe Acrobat
Adobe Creative Cloud - Named User Licensing
Adobe Creative Cloud - Shared Device Licensing
Adobe Individual License (VIP)
Advance Pay
Aleks Site
Alumni
Analog Phone Service
Apple Developer Account Management
Apple School Manager
AssociateCreateUpdate (WS)
Auth Manager Site
Authorization Code
AWS Cloud Computing
AWS Kubernetes Cluster config
AWS S3 Archiving
AWS Transfer Family
AWS Workspace
A-Z List of Services
Azure AD

B
Batch ACADworks
Batch Aleks
Batch Alma
Batch Bookings
Batch Canvas DPROD
Batch Canvas SIS import errors
Batch Chromebook
Batch Gift Distro
Batch JIRA
Batch Student Apps (Slate-Cnet)
Business/Academic ITS

C
Cable (Jack) Termination
Campus Network Infrastructure Design
Cancel Phone / Directory Services
Canvas
Canvas Sandbox
Canvas Sandbox Creation
Canvas Updates, Maintenance, and Outages Report
CAS Batch
Census & Snapshot Processing
Central Log Monitoring, Aggregation, Analytics
Central Payment (WS)
Change Assigned Budget
Checklist API
Cisco Softphone
CollegeNet CS (WS)
Communication and Collaboration
Configuration Change
Configuration Change-Ethernet
Configuration Change-GPON
Consulting
Control M Sys admin
Crimson Service Desk Tools
CSAW (College Bound Scholars and Washington College Grant Award Warehouse) Data Submission
Custom Application Development

D
Data Connection (Non-Standard)
DMARC & Encryption
Datacenter and Distribution Networking
Delegated DNS
Departmental Alias Request Form
Desktop Support
Digital Measures
Directory Name/ Caller ID Change
Disconnect Data Service
DNS Request
Dot Net (.Net)
DWuploads Site

E
EAB
ECSI
Eforms Site
Emergency Notifications
Endpoint Networks (Wired and Wireless)
Enterprise Data Warehouse
ESG Professional Services
ESRI-ArcGIS
Ethernet Activation
Ethernet Connection
Ethernet Disconnect
Everett Auth Codes
Exchange
eXplorance Blue
Extension Site Phone Number

F
Faculty and Staff
Fiber Leasing
Fiber Splicing
Fiber Termination/Patching
Firewall Request
Firewall Services
Firewall-as-a-Service
Friend ID

G
Global Protect VPN (Service Catalog)
Google developer account
Grades First Site
Graduate Fee
G-Suite

H
Health and Wellness
Hunt Pilot

I
IBM SPSS Software
Imaging
Imaging API (v1-3)
Incident Response
Individual Software
Information Security
Information Technology Security Risk Review
Infrastructure
Integration Hub
Intune
IoT Networks
IP Address Request
ITS Knowledge Base

J
Juniper 100G

K
Kamiak/HPC
Kitsap Phone Number

L
L2 Juniper 10G
L2 Juniper 1G
L2 Juniper 25G
L2 Nexus 1g
L2 Nexus 40g
L2Nexus 10g
LastPass
Layer 2 (10G) Connection
Layer 2 (1G) Connection
Library Fines
Line Appearance
Log Source Onboarding
Long Distance Access
Lucid Charts
Lynx

M
Mailman Lists
Malwarebytes
Manage SAs & DELs
Managed Account Request Form
Managed Server Support
MATLAB / Simulink
MFA Options
Microsoft 365
Microsoft 365 Apps
Microsoft 365 Apps for the web
Microsoft 365 Bookings
Microsoft 365 Forms
Microsoft 365 Lists
Microsoft 365 Microsoft Flow (aka: Power Automate)
Microsoft 365 Microsoft Flow Free (aka: Power Automate Free)
Microsoft 365 OneDrive
Microsoft 365 OneNote
Microsoft 365 Outlook
Microsoft 365 Planner
Microsoft 365 PowerBI Professional
Microsoft 365 Project Professional
Microsoft 365 Sharepoint
Microsoft 365 Shifts
Microsoft 365 Stream
Microsoft 365 Sway
Microsoft 365 Teams
Microsoft 365 Teams Premium
Microsoft 365 To-Do
Microsoft 365 Visio Free
Microsoft 365 Visio Professional
Microsoft 365 Whiteboard
Microsoft Bookings for WSU Advising
Microsoft Bookings Service
Microsoft Configuration Manager
Microsoft Departmental Software
Microsoft Power BI Free
Microsoft Teams (Service Catalog)
Middleware
Move Data (Ethernet) Service
Move Data Service
Mt. Vernon Phone Number
Multi-Factor Authentication (MFA)
myWSU - Security/Access
myWSU (Service Catalog)
myWSU Customization
myWSU Integration
myWSU SIS

N
Network ID Creation
Network Resources
New Analog Line
New Centranet (CNET) Line
New Phone Services with New Equipment
New Phone Services with New Equipment and Accessory
New Toll Free Number
New WSU Phone Number/No Instrument
Notices

O
OAC/OBIEE User Group
Office 365 API Access Request Form
Office 365 Exchange Online
Office 365 Modern Group Creation
Office 365 Office Online
Office 365 OneDrive for Business
Office 365 ProPlus
Olympia State Relations Phone Number
Online ITS Billing Statements
Oracle Analytics Cloud Classic (OBIEE)
Oracle Analytics Cloud Data Visualization
Oracle Database Administration (ITS Internal)

P
Passive Optical (GPON)
Passive Optical (GPON) Change
Passive Optical (PON)
Password Reset
Paycentral
PCHEES (Public Centralized Higher Education Enrollment System) Data Submission
Phone Connection (Non-Standard)
Phone Instruments
Phone Numbers
Phone Replacement
Phone Service Updates
Phone Tree
Phone Tree Update
ProofPoint
Prosser Phone Number
Pullman (Central) ITS
Puyallup Phone Number

Q
Qualtrics

R
ReachMe Anywhere
RedCap
Regulated Data Environments
Replace Phone Instrument
Reset Voicemail
Reset Voicemail PIN
Risk Assessments
RoboRegistrar
Role-Based Networking

S
Sans Fonts
SCCM
Schedulable Location Request
Schedulable Resource Account
Schedule Surfer
Second Number
Security Assessments
Security Engineering and Architecture
Self-Service Email Forwarding
Server Backup
Server Hosting
Service Level Agreements
Service Rates
Shared Info Site
SharePoint
Sharepoint Forms
SharePoint Hosting Services
Single In-Box
Skagit County Phone Number
Slate WSU extract
Software Site Licenses
Splunk Access Request
SPSS - AMOS
SPSS Statistical Software
SQL Database Administration (ITS Internal)
SSL Certificates
SSO & Federation
Static Web Service (Cloud front)
Student Information Systems - MyWSU Access
Students
Suitable CCap

T
Telephone Product Information
Third Party Access
Toll Free Number
TouchNet Integrations

U
URR (Unit Record Report) Data Submission

V
Vendor Contract Review
Virtual Number
Virtual Server Hosting
Visitors
Voicemail (Associated with physical equipment: not message only service)
Voicemail (Message-Only Service)
VoIP Phone Feature Changes, Additions, or Custom Options
Vulnerability Scanning

W
WebAdmit
WebAdmit Integration
Wenatchee Phone Number
Wireless Guest Account (SSID)
Wireless Site Survey
Wireless Support & Engineering
WSU Account Assistance
WSU Business Software
WSU Everett Phone Number
WSU Guest Wireless
WSU Mobile Application
WSU NON PULLMAN PHONE NUMBER
WSU Phone Number
WSU Softphone Number
WSU Softphone Setup
WSU West
WSU Wireless (SSID)
WSUnet

Z
Zoom Videoconferencing
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