Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Tuesday, March 24, 2026
Start Time: 8 p.m.
End Time: 10 p.m.
The following work is being completed: ITS is implementing Palo Alto zone protection profiles on campus border firewalls. Zone protection is a standard Palo Alto Networks security feature used to protect network infrastructure from abuse and common network‑based attacks while preserving service availability.
All affected groups:
- Users accessing WSU network resources
- WSU technical support staff managing systems that traverse campus border firewalls
All affected processes:
- Network traffic entering or exiting protected firewall zones will be subject to additional security inspection.
- Legitimate network traffic is expected to continue normally.
- Malicious or non‑compliant network traffic may be rate‑limited or dropped as part of normal security enforcement.
Duration of impact: This is a permanent, security‑driven change. No sustained service outages are expected; however, brief and intermittent connectivity interruptions may occur during the change window.
Necessary follow-up steps:
- No action is required for most WSU users.
- IT staff supporting specialized applications or non‑standard network traffic should monitor services during and after the change window.
- Report any unexpected connectivity issues to Crimson Service Desk.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.