WSU Vancouver SMTP Email Routing Change, 1/20

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Tuesday, Jan. 20, 2026

Start Time: 8 p.m.

End Time: 11:59 p.m.

The following work is being completed: ITS is preemptively resolving a potential email routing issue with WSU Vancouver SMTP emails. If unresolved, this issue may create an email loop for any external emails sent to @vancouver.wsu.edu addresses.

All affected groups: WSU Vancouver users

All affected processes: The WSU Vancouver sub-domain will be removed from the current email connector and added to a different connector that will eliminate the potential for an email loop.

Duration of impact: No service disruption or outage is expected.

Necessary follow-up steps: None

Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.