25Live Authentication Migrating to Okta, 12/30

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Tuesday, Dec. 30, 2025

Start Time: 10 a.m.

End Time: 11 a.m.

The following work is being completed: ITS is migrating the 25Live authentication from Shibboleth to Okta.

All affected groups: WSU 25Live users

All affected processes: The WSU 25Live login experience will change. Users will be prompted with the WSU Okta login screen and required to complete multi-factor authentication (MFA) when accessing the service.

Duration of impact:

  • During the maintenance window: No service outage or disruption is expected.
  • Following the maintenance window: This is a permanent change.

Necessary follow-up steps: None

Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.