Palo Alto Firewall Upgrades

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Tuesday, Oct. 27, Tuesday, Nov. 3, and Wednesday, Nov. 4, 2026

The following work is being completed: ITS is upgrading Palo Alto firewalls to apply security updates and bug fixes according to the following schedule: 

  • Tuesday, Oct. 27, 2026, 9 p.m.:
    • Vancouver Campus
  • Tuesday, Nov. 3, 2026, 4 a.m. to 6 a.m.:
    • Pullman Campus
  • Wednesday, Nov. 4, 2026, 8 p.m. to 11:30 p.m.:
    • 8 p.m. – Seattle-TierPoint
    • 8 p.m. – Spokane Campus
    • 9 p.m. –Tri-Cities Campus
    • 9:30 p.m. –Everett Campus

All affected groups: Users at the WSU Vancouver, Pullman, Spokane, Tri-Cities, Everett, and Seattle-TierPoint locations

All affected processes: Firewall failovers during the upgrade process may cause a one- to two-second delay in network traffic at each affected location, possibly impacting highly sensitive jobs.

Duration of impact: No outage is expected during the maintenance window. The entire maintenance window is reserved for this work.

Necessary follow-up steps: None

Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.