Confluence Outage, 4/17

Please see the following scheduled Information Technology Services (ITS) maintenance process:

 Date: Friday, April 17, 2026

Start Time: 5:05 p.m.

End Time: 6 p.m.

 The following work is being completed: Confluence did not fully recover the cluster after windows patching due to a cache version miss-match. To resolve the issue, ITS is bringing Confluence fully offline to reset the cache.

All affected groups: WSU Confluence users

All affected processes: WSU’s Confluence production environment

Duration of impact: Up to 55 minutes until one of the nodes is fully online

Necessary follow-up steps: None

Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.