Please see the following scheduled Information Technology Services (ITS) maintenance process:
Date: Wednesday, Oct. 8, 2025
The following work is being completed: ITS is automatically archiving all emails older than six months in shared, room, and equipment mailboxes to an online archive.
All affected groups: Shared, room, and equipment mailbox owners and individuals with mailbox access
All affected processes: Emails older than six months will be moved to an online archive for all WSU shared, room, and equipment mailboxes.
Duration of impact: No service outage or disruption is expected. The archival process will occur on a continuous, daily basis.
Necessary follow-up steps: None. Access to the shared, room, and equipment mailbox online archive may not be immediate, as Outlook may require up to 30 days to transfer data.
Additional information: The following support resource offers guidance regarding the use of the online archive at WSU: Manage Your Outlook Online Archive
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.