Please see the following scheduled Information Technology Services (ITS) maintenance process:
Start Date: Wednesday, July 2, 2025
Start Time: 12 p.m.
End Date: Monday, Sept. 8, 2025
End Time: 12 p.m.
The following work is being completed: ITS is beginning a scheduled process to remove Microsoft 365 licensesuites from separated WSU users who no longer maintain active affiliation. This process addresses legacy licensing issues that previously prevented proper deprovisioning of licenses.
- Notification Period: Email notifications will be sent in batches starting July 2, providing impacted users with a 30-day advance notice of their upcoming license removal. Reminders will be distributed 14 and 7 days prior to their removal date.
- Removal Period: Earliest license removals will begin on Aug. 1, and the final removals will be completed by Sept. 8.
All affected groups: Former WSU users who no longer have an active affiliation as recorded in university systems.
All affected processes: Access to remaining WSU-provided Microsoft 365 services
Duration of impact: This is a permanent change. However, access to Microsoft 365 services can be restored if a user’s affiliation is reactivated in the future.
Necessary follow-up steps: None. ITS requests your assistance in supporting impacted users as questions or concerns arise.
Questions? Please contact Crimson Service Desk at crimsonservicedesk@wsu.edu or 509-335-4357.