Emergency Firewall Change Freeze Starts 5/21

As of Friday, May 24, at approximately 5:30 p.m., the firewall change freeze is lifted for all Palo Alto firewalls systemwide.

Please see the following scheduled Information Technology Services (ITS) emergency change:

Date: Tuesday, May 21, 2024

Start Time: 10:45 a.m.
End Time: Until further notice

The following work is being completed: Due to a bug in Panorama that is impacting WSU currently, ITS is unable to make changes to the university firewalls until a patch is released by Palo Alto and successfully tested by ITS. ITS is putting in place an interim emergency change freeze to minimize the damage that can be done by this bug.

All affected groups: Anyone who works with or manages WSU Palo Alto firewalls.

All affected processes: All Palo Alto firewalls systemwide

Duration of impact: Ongoing until further notice

Necessary follow up steps: If an emergency change is needed during this change freeze, please email its.node@wsu.edu.

Questions? Please contact ITS’ Network Engineering team via email at its.node@wsu.edu.