myWSU Web Services Outage, 5/5

Please see the following scheduled Information Technology Services (ITS) maintenance process:

Date: Sunday, May 5, 2024

Start Time: 6 a.m.
End Time: 6:30 a.m.

The following work is being completed: ITS’ support vendor will be activating a new SSL certificate in myWSU for an expiring TouchNet certificate. The myWSU web service and scheduling server will go offline during this maintenance window. External applications that depend on myWSU web services will have communication errors during this time. The main myWSU web interface, and general myWSU users, will not be impacted.

All affected groups: IT units that have applications depending on myWSU web services.

All affected processes: Applications depending on myWSU web services.

Duration of impact: Up to thirty minutes

Necessary follow up steps: None

Questions? Please contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357 with any questions regarding this scheduled outage.