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Information Technology Services


Note: HIPAA data is not allowed to be placed in any available cloud storage,
whether temporary or permanent.

OneDrive – Overview


OneDrive will provide 1 terabyte of free, cloud-based, file storage for all active students, faculty and staff associated with their WSU Network ID.

Files stored on OneDrive will be available from multiple devices via the internet. They can be synchronized on local devices so that they can be used offline. The files on OneDrive can also be shared with others both inside and outside of WSU.



Subscriptions to OneDrive and Office 365 ProPlus are available to all current, active WSU students, faculty and staff, associated with their WSU Network ID (NID).



Note: HIPAA data is not allowed to be placed in any available cloud storage,
whether temporary or permanent.

OneDrive – FAQs


How much space do I get for my OneDrive?

You get 1 TB of free storage.

Is there a size limit on the files that can be uploaded?

Yes, individual files are limited to 10 GB, but you must use the latest version of the OneDrive For Windows or Mac to be able to Sync the larger file sizes. (Older clients may limit file sizes to 2 GB.)

What characters cannot be used in OneDrive file names?

Files and folders to be synced with OneDrive cannot contain the following special characters in their names: ” # % * : ? / |

Who is eligible for OneDrive?

OneDrive space will be made available to individuals who are actively associated with WSU (Active Faculty, Staff, and Enrolled Students – via their Network ID and password), but not department accounts.

How do I install OneDrive on my computer/device?

Are the files I save to OneDrive accessible everywhere?

Yes, files are accessible from multiple devices that can connect to the Internet, both University-owned and personal, using the OneDrive app available for Windows, Mac OS, iPhone and iPad, Android, Blackberry, and Windows Phone. Files may also be accessible via a web browser URL Link or through Office Online.

Can I restore deleted files from OneDrive

Deleted files can be restored for 30 days from the time they are deleted. See the Office support page for restoring deleted files.

Can I share files and folders with other OneDrive Users?

Files and Folders can be shared with others – they can be shared in either Read-Only or Editable mode at the individual file or folder level. Sharing is controlled through the normal file/folder sharing (Read or Read/Write) or through the OneDrive Web Interface (Can edit or Can view). You can also use the OneDrive Web Interface to find out what files and folders others have shared with you.

Office 365 Applications such as Word and PowerPoint allow for co-editing a OneDrive file between teammates (on Windows-based platforms only).

We suggest users use the “Share” method vs. “Get a Link.” As the “Get a Link” choice has a time limit of a maximum of 14 days that it will be accessible. Here is a Microsoft article detailing Sharing Files and Folders in OneDrive:

After clicking on the Share icon you type in the recipient email address, and click on “Anyone with this link can edit this item” at the top to change the permissions from a link to an actual share.

Change the “Who can access this link” to “Only people in the To: line.”

Can I sync a folder shared with me to OneDrive on my local computer?

Folders that are shared with you can be set to sync with your local OneDrive client on your computer. (Single files that are shared cannot)

**You Must Have The OneDrive Client Software Installed On Your Computer And Signed Into Your OneDrive Account For This To Work**

Here’s how to set a shared folder (that was shared from another person to you) to sync:

  1. Login at with your WSU Email Address, the system will redirect you to WSU’s Sign In Page before taking you to your OneDrive online space.
  2. Once you are in your OneDrive, on the Left, click on the “Shared with me” link. This will show any folders or files shared with you. (remember you can only sync Folders)
  3. Go into the Shared Folder you want to Sync, then on the Top Right click the “Sync” choice and follow the prompts to have the folder sync with your Local Installation of the OneDrive Client Software.

What if I already have my own OneDrive Account?

You may already have your own One-Drive – this one is a separate, University-affiliated OneDrive account. You will see the drive identified as Washington State University ( to differentiate this from any personal OneDrive accounts you may already have.

Does OneDrive keep a revision history of my files?

OneDrive maintains a history of prior versions of files you update in your OneDrive folders, and you can retrieve older versions of your files if desired

How can I restore a previous version of a document in OneDrive?

See the Office support page for restoring a previous version of a document in OneDrive for Business.

What happens to my OneDrive when I leave WSU?

OneDrive space will be decommissioned and removed when you leave the University, (i.e. graduation, dis-enrollment, leaving WSU service, retirement). You will need to move your files to another storage system at that time.

How do I grant Delegate Access to another user on my OneDrive?

  1. Sign in to with your WSU Email Address and Password
  2. Open OneDrive
  3. Go to Settings (little cog wheel/gear on upper right)onedrive-img-1
  4. Click on “Site Permissions”
  5. Click on “Grant Permissions”onedrive-img-3
  6. Enter the person to get permissions, click on Show Options, then select the permission level for the user from dropdown, and click the Share button.



Note: HIPAA data is not allowed to be placed in any available cloud storage,
whether temporary or permanent.

OneDrive – Installation Instructions


Before you install

All information stored on OneDrive is subject to the WSU policies and other policies on data storage and security.

Depending on how your University-owned systems are configured, you may need your departmental IT support staff to install the OneDrive applications on those machines.

This is a file-oriented storage system, and should NOT be used for record-oriented or block-oriented applications such as databases, Access etc. Database files themselves however can be backed-up to OneDrive if desired.

As files are transferred between OneDrive and your device, they are encrypted. OneDrive for Business also provides encryption at rest, and also offers per-file encryption, which gives each file its own encryption key – that way, if a key is breached and the encryption is compromised, malicious actors only have access to individual files, rather than the whole store.

Individuals can share their files and folders in read-only or editable mode, but it isn’t clear whether Sys Admins will also be able to control who can see and do what to individual OneDrives for people in their departments. We need to make sure people have adequate training on sharing.

For the OneDrive for Business sync app to work as designed, the application must be installed on the local computer, be saved to the local hard disk and be available without a network connection.

System Requirements for OneDrive

The OneDrive desktop sync app requires the following:
Operating system: 32- or 64-bit version of Windows: Windows 10, Windows 8/8.1, Windows 7, or Windows Vista with Service Pack 2 and the Platform Update for Windows Vista, Windows Server 2012, Windows Server 2008 R2, or Windows Server 2008 with Service Pack 2 and the Platform Update for Windows Server 2008, or Mac OS X 10.9 or later.

  • Processor: 1.6 GHz or higher, or Intel-based Mac computer
  • Memory: 1 GB of RAM or higher
  • Resolution: 1024 × 576 minimum

Internet connection: High-speed Internet access is recommended.

The OneDrive mobile app requires one of the following:

  • A phone or tablet with Android 2.3 or later (Android 4.0 or later for Camera Backup and other features)
  • An iPhone, iPad, or iPod touch with iOS 6.0 or later
  • A phone running Windows Phone 7.5 or later.

For the best experience on the OneDrive website, use the latest version of Edge, Internet Explorer, Chrome, Firefox, or Safari.

The OneDrive desktop sync app isn’t supported on Windows XP or Linux.

OneDrive desktop sync app functionality is built into Windows 10 and Windows 8.1 and now supports connecting to OneDrive for Business to sync your work or school files.

Installation Instructions



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