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Washington State University
Information Technology Services

Installing GlobalProtect VPN – Linux

GlobalProtect Linux Operation

Linux Supported Operating Systems
GlobalProtect for Linux is currently supported on the operating systems listed at Paloalto Networks TechDocs

Due to Multifactor Authentication (MFA) requirements, only the Graphical User Interface (GUI) version of GlobalProtect is supported by WSU ITS. Results for other Linux distros may vary and are not supported by WSU ITS.

Linux Install
The latest WSU supported Linux GlobalProtect client can be downloaded from:

There are two GlobalProtect versions provided in the downloaded file. Please use the version specific to your distribution.

On Ubuntu/Debian:

  • sudo apt-get install ./ GlobalProtect_UI_deb-5.3.20-3.deb

On RedHat/CentOS

  • Sudo yum localinstall GlobalProtect_UI_rpm-5.3.2.0-3.rpm

Please see Palo Alto’s support for further installation help.

Linux Operation
Once the installation has been completed, enter the VPN portal (in this case vpn.wsu.edu)in the GUI tray and click ‘Connect’

please enter your portal address vpn.wsu.edu connect

On the first login, you will be greeted with the GlobalProtect embedded browser with the window name of PanGPUI. This browser will only be logged into for the first launch after a new install. Subsequent logins will use your system’s default browser (Chrome, Firefox, etc.)

multifactor authentication login screen

Once the initial login is complete, your client will download the newest setting from the server and you will be asked to connect again using the system’s default browser.

MFA login screen

After you authenticate, you will be asked to allow the site to open globalprotectcallback links. Please select the checkbox to always allow and select ‘Choose Application’

allow this site to open globalprotect

Another similar screen will pop up asking which application you will use to open these links. Select GlobalProtect. Be sure to click the box stating ‘Always use this application’, then select ‘Open Link’

choose an application to open globalprotect

At this point, your system browser should open another tab with a Palo Alto splash page stating authentication is complete. Some users may need to click the hyperlink that says ‘click here’ if the above steps are not followed.

paloalto authentication complete

At this point, the user should be connected to the VPN.
To disconnect, click the GlobalProtect icon and select disconnect.

global protect connected

Linux Uninstall

On Ubuntu/Debian

  • sudo apt remove globalprotect

On Centos/RedHat

  • sudo yum remove globalprotect_UI