Pullman Border Firewall Change

Please see the following ITS maintenance notification:

Dates: Tuesday, March 14, 2023
Start Time: 4:00 AM
End Time: 6:00 AM

The following work is being completed: ITS is changing a setting in how NATs are handled on the Pullman Border firewall to troubleshoot Resnet internet issues.

Duration of impact: Although no service interruptions are expected, the change involves two failovers between the active and passive firewalls.

All processes affected: The failovers will cause a one- to two-second delay in traffic each time, possibly affecting very sensitive jobs.

Follow up steps customers need to take: None.

For assistance, contact Crimson Service Desk via email at crimsonservicedesk@wsu.edu or phone at 509-335-4357.