Splunk Upgrade

Please see the following ITS maintenance notification:

Dates: Wednesday, Dec. 21, 2022
Start Time: 6:00 PM
End Time: 9:00 PM

The following work is being completed: ITS will upgrade the Splunk environment

All processes affected: WSU Splunk users

All affected groups: Although no service interruptions are expected, the upgrade involves two failovers between the active and passive firewalls.

Duration of impact: Upgrade process will take longer than usual in order to resolve directories issues, approximately 2 to 3 hours. Disruption will be minimal, as the searchable rolling restarts will be conducted during maintenance window.

Follow up steps customers need to take: None.

Questions? Please contact splunksupport@wsu.edu or the Crimson Service Desk via email at crimsonservicedesk@wsu.edu or by phone at 509-335-4357.