Modification of the WSU External Sender Warning

Please see the following scheduled ITS maintenance process.

Dates: Thursday, December 15, 2022
Start Time: 10:00 PM
End Time: 11:59 PM

The following work is being completed:
The WSU External Sender Warning is being modified with respect to what happens when Microsoft can’t apply the text to a message.  If Microsoft can’t apply the message, the default action will be “Do Nothing” meaning that the warning will not be applied.  The specific use case is encrypted messages where the warning creates an attachment out of the original email.

All affected groups:
All, but only in the small number of cases where encrypted messages are being received

Duration of impact:
This change is expected to take less than 5 minutes. This is a permanent change.

Follow up steps customers need to take:
None

Questions? If you have questions or concerns, please contact
Please contact the Crimson Service Desk via email at crimsonservicedesk@wsu.edu or by phone at 509-335-4357, or online.