Firewall upgrades July 28

*This maintenance is being rescheduled to a later date. Further communication will come out when a new date is determined.

Please see the following Information Technology Services (ITS) scheduled maintenance:

Date: Thursday, July 28, 2022
Start time:  8:00 P.M.
End time:  11:00 P.M.
The following work is being completed: ITS is upgrading Palo Alto firewalls to address urgent security and bug fixes:

  • Vancouver Border
  • TriCities Border
  • Yakima Border

Duration of impact: Although no service interruptions are expected, the upgrade involves two failovers between the active and passive firewalls, which will cause a one- to two-second delay in traffic each time.

All affected groups: None.

All processes affected: The failovers will cause a one- to two-second delay in traffic each time, possibly affecting very sensitive jobs.

Follow-up steps customers need to take: None.

For questions/assistance, contact: Crimson Service Desk via email at crimsonservicedesk@wsu.edu , by phone at (509) 335-4357, or online at crimsonservicedesk.wsu.edu.