Please see the following scheduled ITS maintenance process:

Date:  Friday, Jan. 14, 2022 (ongoing, see below)
Start Time:  12:00 AM

The following work is being completed: Beginning Friday, January 14, 2022, Panopto will automatically archive any video that has not been viewed in the past thirteen months. Panopto will run the archiving process twice per month, with the first run occurring on the 14th.

All affected groups: All users

Follow up steps customers need to take: Please review the following WSU Knowledge Base article to see how a video can be restored: Panopto – Video Archival and Restoration – Knowledge Base – Crimson Service Desk Knowledge Base (wsu.edu) https://confluence.esg.wsu.edu/display/KB/Panopto+-+Video+Archival+and+Restoration

Additional Info: The unviewed videos will not be deleted. Videos will be retained in inactive storage indefinitely and can be restored to be viewed. Restoration of an archived video can take up to 48 hours.

For technical assistance: For any questions, please contact Crimson Service Desk via email crimsonservicedesk@wsu.edu, by phone at (509) 335-4357, or online http://crimsonservicedesk.wsu.edu/