Please see the following Information Technology Services (ITS) scheduled maintenance:
Multiple Dates: Wednesday, December 29 – Thursday, December 30
Start/End Times: See schedule below
The following work is being completed: ITS is upgrading Palo Alto firewalls for campuses across the state on the below schedule in order to address a security advisory:
Wednesday, December 29 – 4:00AM – 6:00AM
* Pullman Data Center
Wednesday, December 29 – 11:30AM – 1:30PM
* Pullman Neill MCF
* Pullman Sloan MCF
* Pullman ITB MCF
Wednesday, December 29 – 8:00PM – 11:00PM
* Spokane Data Center
* Everett Data Center
Thursday, December 30 – 11:30AM – 1:30PM
* Pullman FSHN MCF
* Pullman Holland MCF
Duration of impact for all locations:
* Although no service interruptions are expected, the upgrade involves two failovers between the active and passive firewalls, which will cause a one- to two-second delay in traffic each time.
* Spokane Data Center Firewall – An outage of approximately 5 minutes is experienced for each failover, but the entire maintenance window is reserved for this work. There will be two failovers as part of this maintenance.
All processes affected: The failovers will cause a one- to two-second delay in traffic each time, possibly affecting very sensitive jobs.
Follow up steps customers need to take: None
For assistance, contact: Crimson Service Desk by phone at (509) 335-4357, or via email crimsonservicedesk@wsu.edu.