Please see the following Information Technology Services (ITS) scheduled maintenance:
Multiple Dates:
- Wednesday, December 1 – 4:00 a.m. to 6:00 a.m.
- Pullman Border
- Thursday, December 2nd – 8:00 p.m. to 11:00 p.m.
- Spokane Border
- Yakima Border
- SBDC Border
- iReach Border
- TriCities Border
- Vancouver Border
- Everett Border
The following work is being completed: ITS is upgrading Palo Alto firewalls for campuses across the state on the below schedule in order to address a security advisory:
Duration of impact for all locations:
- Pullman Border, Yakima Border, and iReach Border will experience multiple failovers due to this being a major upgrade for these firewalls. The failover will cause a one to two-second delay in traffic each time, possibly affecting very sensitive jobs.
- Spokane Border Firewall | An outage of approximately 5 minutes is experienced for each failover, but the entire maintenance window is reserved for this work. There will be two failovers as part of this maintenance.
- Spokane SBDC Firewall | Due to not having a high availability pair, the outage will be approximately 30 minutes while the single firewall reboots. However, the entire maintenance window is reserved for this work.
All processes affected: The failovers will cause a one to two-second delay in traffic each time, possibly affecting very sensitive jobs.
Follow up steps customers need to take: None
For technical assistance: Please contact Crimson Service Desk via email crimsonservicedesk@wsu.edu, by phone at (509) 335-4357, or online http://crimsonservicedesk.wsu.edu/